Effective 20 August 2026
Guidelines for 157 ticketed customers who are impacted by QR flight cancellations to/from Bogota (BOG) or Caracas (CCS).
Type of bookings |
As per JWC |
Affected flights, cities |
QR operated flights to/from BOG or CCS |
Tickets issued by |
17 August 2026 |
Original travel dates |
22 July 2026 – 03 November 2026 |
New travel dates |
On/before 30 November 2026 (This overrides +/- 14 days rule for new travel date specified in the JWC) |
Rebooking guidelines |
As per JWC for involuntary situations that occurred 2 or more days prior to departure |
Number of free reissues |
As per JWC |
Endorsement |
As per JWC |
No-show condition waiver |
As per JWC |
Refund condition waiver |
As per JWC |
Important Information |
N/A |