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STPC Policy Summary

 

Stopover For the Purpose of Connection (STPC) is a facility provided by Qatar Airways for passengers who do not have an “immediate” connection available between Qatar Airways to Qatar Airways flights on the date of departure from Origin.

An “Immediate Connection” is defined as a connection with duration of less than 8 hours between the scheduled time of Arrival (STA) and the Scheduled Time of Onward Departure (STD) at Doha. This may include the entire journey to be on the same date of departure from origin or it may also include a midnight transition within the given 8 hours resulting in just the onward connection at Doha to be seen on the next corresponding date.

Scope:

  • The policy is applicable for STPC facility to be used at Doha.
  • The policy applies to tickets purchased at market fare / IATA published fare.

To avail this service, please raise your request through self-service or via “Live Chat” login.

Charges may apply.

STPC Disclaimer

Confirmation of Hotel at Doha does not guarantee an entry into the State of Qatar. This is entirely at the discretion of Doha Immigration authority. In the event of refusal by Doha Immigration, Qatar Airways will not be held responsible and STPC e-tickets will not be refunded in such situations.

Hotel Eligibility as per Class of Travel

The following table discusses the eligibility criteria for hotel types:

Class of Travel 

Eligible Hotel Type

First Class

5 Star

Business Class

5 Star and 4 Star

First preference will be a 5 Star hotel but in case of non-availability of rooms the passenger may be accommodated in a 4 Star hotel.

Economy Class 

3 Star

First preference will be a 3 Star hotel but in case of non-availability of rooms the passenger may be accommodated in 4 Star hotel. Only in cases where rooms are not available in 4 star hotel then passenger may be accommodated in a 5 Star hotel.

Mixed Cabin Itinerary 

5 Star

If a passenger has a premium cabin booking on either the arrival flight at Doha or departure flight ex-Doha, then the accommodation will be in a 5 Star hotel. Please refer Annexure-1 for more details regarding collection of STPC charges for such cases.

 

Economy Class passengers will not be provided with the hotel names in the STPC booking confirmations. However, the Premium Class passengers will continue to be provided with the hotel name in STPC confirmations. 

For Non Pre-booked STPC and Disrupted passengers, the room allocation and the selection of hotel is done at Doha Airport upon arrival of the passengers. This is done in accordance with the hotel eligibility criteria given above.

Annexures

Below is the comprehensive list of RBDs along with the STPC decision highlighted

RBD  in First Cabin

RBD Description

STPC Entitlement

F

Regular RBDs

Complimentary STPC permitted if the directional ticket value is above USD400 (including YQ)

A

Regular/Promotional RBD

Complimentary STPC permitted if the directional ticket value is above USD400 (including YQ)

Redemption RBD

STPC is permitted via collection of charges only

Rebate RBD

STPC is not permitted either in the form of Complimentary STPC or STPC via payment of charges

RBD in Business Class Cabin

RBD Description

STPC Entitlement

J

Regular RBDs  

Complimentary STPC permitted if the directional ticket value is above USD400 (including YQ)  

C

D

I

Regular/Promotional RBD

Complimentary STPC permitted if the directional ticket value is above USD400 (including YQ)

 

P

Promotional RBD

Complimentary STPC permitted if the directional ticket value is above USD400 (including YQ)

R

 

U

Redemption RBD

STPC is permitted via collection of charges only

Rebate RBD

STPC is not permitted either in the form of Complimentary STPC or STPC via payment of charges

RBD in Economy Class Cabin

RBD Description

STPC Entitlement

Y

Regular RBDs        

Complimentary STPC permitted if the directional ticket value is above USD400 (including YQ) 

B

H

K

M

L

V

S

N

Q

Promotional RBDs 

STPC is permitted via collection of charges only 

O

T

W

X

Redemption RBD

STPC is permitted via collection of charges only

E

Rebate RBD

STPC is not permitted either in the form of Complimentary STPC or STPC via payment of charges

Scenario

RBD

STPC Eligibility

Requirement of STPC Charges / STPC E-ticket

(1)

Economy – “N” & above on both segments of the transit O&D (Origin and Destination).
Or
Business – “I” & above on both segments of the transit O&D.
or
First  – “A” & above on both segments of the transit O&D.

1- If there is no immediate connection on the date of departure from origin then complimentary STPC is permitted.

2- If we have an immediate connecting flight but that is fully booked in all the RBDs of the desired cabin, only then STPC on the next best connection between 8 to 24 hours can be availed through additional payment of STPC charges. 

1-Additional collection of STPC charges is not required. 



2-Additional collection of STPC charges is required from the passenger and an STPC E-ticket of the desired value has to be issued.

(2)

Economy – “O” or “Q” or "T" or "W" on both segments of the transit O&D.
or
Redemption Tickets in RBDs “X”, “U” or “Z” on both segments of the transit O&D.

Free or complimentary STPC is not permitted.
STPC on the next best connection between 8 to 24 hours can only be availed through additional payment of STPC charges if:
(a) There is no immediate connection on the date of departure from Origin;
or
(b) We have an immediate connecting flight but that is fully booked in all the RBDs of the desired cabin. 

Additional collection of STPC charges is required from the passenger and an STPC E-ticket of the desired value has to be issued.

(3)

Mixed Class Bookings in the same Cabin:
Economy – “N” & above on one segment and 'O', 'Q', 'T', 'W' or “X” (redemption) on the other segment of the transit O&D Business – “I” & above on one segment and “U” (redemption) on the other segment of the transit O&D.
or
First  – “A” or above on one segment and “Z” (redemption) on the other segment of the transit O&D.

Free or complimentary STPC is not permitted.
STPC on the next best connection between 8 to 24 hours can only be availed through additional payment of STPC charges if:
(a) There is no immediate connection on the date of departure from Origin; or
(b) We have an immediate connecting flight but that is fully booked in all the RBDs of the desired cabin. 

Additional collection of STPC charges is required from the passenger and an STPC E-ticket of the desired value has to be issued.

(4)

Mixed Cabin Bookings:
Economy (“N” & above) on one segment and Business (“I” & above) on the other segment of the transit O&D.

Case 1. If there is no immediate connection on the date of departure from origin then complimentary STPC is permitted. Additional collection of STPC charges is not required.

Case 2. If we have an immediate connecting flight but fully booked in all the RBDs of the desired cabin, only then STPC on the next best connection between 8 to 24 hours duration can be availed through additional payment of STPC charges. 

1. Additional collection of STPC charges is not required .

2. Additional collection of STPC charges is required from the passenger and an STPC E-ticket of the desired value has to be issued.

(5)

Mixed Cabin Booking:

Economy ("O", "Q", "T", "W" or "X" redemption) on one segment and Business ("I" & above) on the other segment of the transit O&D.

Free or complimentary STPC is not permitted.
STPC on the next best connection between 8 to 24 hours can only be availed through additional payment of STPC charges if:
(a) There is no immediate connection on the date of departure from Origin; or
(b) We have an immediate connecting flight but that is fully booked in all the RBDs of the desired cabin.

Additional collection of STPC charges is required from the passenger and an STPC E-ticket of the desired value has to be issued.

(6)

Mixed Cabin Booking:

Economy (“N” & above) on one segment and Business (“U” for redemption) or First (“Z” for redemption) on the other segment of the transit O&D. 

Free or complimentary STPC is not permitted.
STPC on the next best connection between 8 to 24 hours can only be availed through additional payment of STPC charges if:
(a) There is no immediate connection on the date of departure from Origin; or
(b) We have an immediate connecting flight but that is fully booked in all the RBDs of the desired cabin. 

Additional collection of STPC charges is required from the passenger and an STPC E-ticket of the desired value has to be issued.

(7) 

PNRs with a Side Trip Ticket:

RBDs on both the main ticket and side trip ticket is “N” or above. 

If there is no immediate connection on the date of departure from origin then complimentary STPC is permitted.

If we have an immediate connecting flight but fully booked in all the RBDs of the desired cabin, only then STPC on the next best connection between 8 to 24 hours duration can be availed through additional payment of STPC charges.

Additional collection of STPC charges is not required.

Additional collection of STPC charges is required from the passenger and an STPC E-ticket of the desired value has to be issued.

(8)

PNRs with a Side Trip Ticket:

RBDs on either one or both, the main ticket and side trip ticket is lower than “N”.

Free or complimentary STPC is not permitted.
STPC on the next best connection between 8 to 24 hours can only be availed through additional payment of STPC charges if:
(a) There is no immediate connection on the date of departure from Origin; or
(b) We have an immediate connecting flight but that is fully booked in all the RBDs of the desired cabin.

Additional collection of STPC charges is required from the passenger and an STPC E-ticket of the desired value has to be issued.

(9) 

RBD “G” for Group Travel

If there is no immediate connection on the date of departure from origin then STPC is permitted in accordance with the visibility of a suffix ‘9’ fare basis in the Group PNR.

If we have an immediate connecting flight which is fully booked or unable to manage the group passengers in a single Group PNR in RBD “G” then STPC on the next best connection between 8 to 24 hours can be permitted with additional collection of STPC charges. Group Desk will require a mark-up on the proposed group fare to ensure collection of STPC charges.  

Additional collection of STPC charges in the form of fare mark-up will be required as per the fare evaluation at Qatar Airways Group Desk - Doha. 

 *Site content will be updated soon with an update in STPC Policy effective 1MAR2016. For details, please contact staff of our QR office..

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