Operations update - Qatari Airspace closure

Updated date: 4 March 2026 - 9:40 AM (UTC+03:00)

Qatar Airways scheduled flight operations remain temporarily suspended due to the closure of Qatari airspace.

Qatar Airways will resume operations once the Qatar Civil Aviation Authority announces the safe reopening of Qatari airspace.

A further update will be provided on 6th March by 0900 Doha time (0600 UTC). We appreciate your patience during this temporary suspension.

Please ensure that your clients contact information is up to date so we can reach them whenever necessary.

Passenger Guidelines for Travel Agents:
Travel agents are advised to refer to the Passenger Guidelines – Qatari Airspace Closure (COMMQ157) for detailed guidance on passenger handling, including rebooking, refunds, ticket validity, and applicable waivers for customers impacted by the airspace closure..

NDC Bookings – Change, Refund & Cancellation
The process to manage NDC bookings impacted by schedule change or disruption, depends on the servicing requirement and NDC platform.

Refunds: 
- Please process via the Trade Portal Self-Service Form

Change:
- Amadeus (Sell Connect and/or Travel API), Travelport (Smartpoint) or Verteil: 
Please manage directly on your NDC platform where changes can be made for free (provided that it's within the commercial policy)
- All other GDS / aggregators: Please contact the QR B2B Customer Contact Centre

View the detailed process flow (PDF) for step‑by‑step guidance.