Name correction
Name correction
Name Correction
Qatar Airways strictly forbids agents from creating Speculative bookings with a hope that a Name Change request will be entertained at a later stage. Qatar Airways considers this as an abusive practice which not only prevents genuine passengers the right to reserve a seat as well as a loss to the Airline.
In general Qatar Airways does not allow a name to be changed on an existing PNR. The PNR would need to be cancelled if ticketed/un-ticketed and a new reservation is to be made using the current availability. In instances where a Name Correction is required, it should be done by contacting your nearest Qatar Airways Ofiice.
Name correction shall be understood as correction of passenger's surname (family name), first name, middle name, title or PTC due to spelling mistake or missing part of name (e.g. missing middle name).
Name change shall be understood as complete change of passenger's surname (family name), first name, middle name or any/all combination of them. This process is limited only to cases where passenger legally changed it. Any other scenario is restricted for passengers booked on QR flights, codeshare or interline itineraries and/or ticketed on 157 stock/plate.
Name correction fee: NZD100 collected as a XP tax on the ticket.
Name correction / Name change before a ticket is issued:
- Passenger’s first name and middle name can be now corrected up to 3 characters by QR or Travel Agent, this count of 3 characters is combined total and shall not be understood as 3 characters for first name and another 3 characters for middle name.
- Title of passenger and space character in the name correction is included in total count of 3 characters.
- Addition, deletion or change of PTC, DOB or Infant can be processed by booking source as well and shall not be included in count of 3 characters.
- For any excess in count of 3 characters or request to modify surname (family name), please contact QR offices for assistance.
- Request for name change for case where passenger legally changed surname (family name), first name, middle name, title or any/all combination of them, will have to be supported by official certificate (legal document).
Name correction / Name change after a ticket is issued:
- For requests related to name correction as well as addition, deletion or modification of Infant in ticketed PNRs booked exclusively on QR operating flights, please contact QR offices for assistance.
- Request for name change for case where passenger legally changed surname (family name), first name, middle name, title or any/all combination of them, will have to be supported by official certificate (legal document).
Note:
- "Name correction" or "name change" for PNRs created from FFP Privilege Club profile are restricted at all times.
- Swapping of names is not permitted.
- E-tickets must be reissued once a Name corrections request has been actioned or else risk cancellation for non-adherence to Qatar Airways requirements.
- Itineraries involving code-share and interline scenarios cannot be accommodated at all times. New PNR will have to be booked and ticketed according to availability and Fare Basis. It is not possible to swap seats between original and new PNR. Segments associated to wrong name will have to be cancelled to avoid no-show and e-ticket with wrong name shall be presented for refund. Please contact QR for further instructions.
Tips on adding passenger name
Full names should be entered as it appears on the travel document to avoid any delays or inconveniences at the airport in addition to any name changes or corrections, since name changes/correction will not be possible in case these changes are not applicable within the name correction/change policy.
*Note: Middle names are not mandatory to be entered while creating a booking. While middle names should be entered on the APIS/passport information added on the booking
First and last names should not exceed 50 characters in length, including the passenger title, and should only include alphabetical characters such as A-Z or a-z.
| Case: | Procedure: | Name on travel document: |
First name:
|
Last name: |
No first name
|
Repeat the title in the first name field. | Doe | Mr | Doe |
Middle name |
If the passenger has a middle name, enter it under the given name. | Sarah Elizabeth Smith | Sarah Elizabeth | Smith |
No last name
|
Repeat the title in the first name field, and enter the first name in the last name field. | Gema Pertiwi | Ms | Gemapertiwi |
Name contains special characters |
If the passenger's name contains special characters such as hyphens, accents or apostrophes, omit them when entering the name. | Dan Stuart-Dinsdale | Dan | Stuartdinsdale |
Family name contains two names |
If the passenger has two parts under the family name, enter the two in place of the family name. | Family name contains two names | Sarah | James Smith |
Family name is one letter
|
Repeat the title in the first name field, and enter the first and last name together in the last name field. | Moan Y | Ms | Ymoan |
Name contains a suffix
|
Enter the first name followed by the suffix in the first name field. | John Olsen Jr (or) John Olsen IV | John Jr (or) John | Olsen (or) Olsen IV |
Name is too long |
If the passenger's title, first name and last name exceed 50 characters, then enter as much of the first name as possible, followed by the initials of the last name, or contact Trade Support for further assistance. Note that name corrections cannot be done if your itinerary includes flights operated by other airlines. | Rameshkumar Chandra Muttukumaraswamy Ranganathan Iyerswami | Rameshkumar C M R | Iyerswami |
