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Electronic Miscellaneous Document (EMD)

 

Electronic Miscellaneous Document (EMD) is a method to document the sale and track usage of charges (e.g., residual value, miscellaneous or excess baggage charges) and is the sole solution for all fees collected outside a ticket.

Types of Electronic Miscellaneous Documents (EMD)

Depending on the Document Type, the EMD may be required to be associated (EMD-A) with an e-ticket flight coupon(s) or Standalone (EMD-S).

Standalone Electronic Miscellaneous Document (EMD-S)

A standalone EMD is issued for a residual value or the collection of miscellaneous charges that are not lifted with an e-ticket.

Associated Electronic Miscellaneous Document (EMD-A)

An associated EMD is issued for the collection of miscellaneous charges and excess baggage charges that are lifted at the same time as the e-ticket coupon.

Reason for Issuance Code and Reason for Issuance Subcode

Reason-For-Issuance-Code (RFIC) defines which group of services an EMD belongs to and is compliant with the IATA standard. An RFIC can have multiple Reasons-For-Issuance-Sub-Codes (RFISC) which is airline-specific.

 

List of Reason for Issuance Codes (RFIC)

RFIC

Reason For Issuance

 

A

Air Transportation

 

B

Surface Transportation / Non-Air Services

 

C

Baggage

 

D

Financial Impact

 

E

Airport Services

 

F

Merchandise

 

G

In-flight Services

 

I

Individual Airline Use

 

Consumed at Issuance

Reasons for Issuance Sub-Codes FFPC, CANX and CSXB are consumed at issuance. The status of such EMD is changed to “F” as soon as it is issued.

EMD Coupon Status Indicator

Each EMD has an associated coupon status indicator, which enables to identify status of each coupon of the EMD.

Status Description
Interim Status Open for Use (“O”) EMD coupon is Open for Use and eligible for any interim or final status
Airport Control (“A”)                     
Checked-In (“C”)  
Suspended (“S”)  
Final Status Exchanged/
Reissued (“E”)

Coupon has been exchanged/reissued for another document

Flown/Used (“F”)

Coupon has been used

Refunded (“R”)

Refundable value of the coupon has been refunded to the passenger

  Void ("V") Salestransaction of entire EMD has been cancelled  and documentis not valid for use
  Suspended by QR head ("S") Coupon has beensuspended by QR Eticket supportand can be re-opened for a valid reason by QR Eticket support only

 

Electronic Miscellaneous Document

An Electronic Miscellaneous Document contains the following data elements:

  • Identification Elements
  • Service Details
  • Pricing Calculations
  • Others

Example of an Electronic Miscellaneous Document

EMD-1578203151421     TYPE-A                                 SYS-1A  LOC-7KOC3N
INT-           FCI-1  2         POI-DOH        DOI-21NOV12         IOI-65843466
PAX- EXAMPLE/EMD MR                                                         ADT
RFIC-C  BAGGAGE                                                                
REMARKS-                                                                       
CPN-1  RFISC-WTC  QR DOHDXB  S-O                                               
 DESCRIPTION-EXCESS BAGGAGE - WEIGHT                                           
 PRESENT TO-QR                                                                 
 PRESENT AT-DOH                                                                
 ICW-1572333629377C1           (A)                                             
 EXCESS BAGGAGE-   20 K RATE PER UNIT-USD             13                       
 SERVICE REMARKS-                                                              
FARE   F    USD         130.00                                                 
EQUIV       QAR         480.00               BR       3.65000                  
EXCH VAL QAR     480.00      RFND VAL                                          
TAX-                                                                           
TOTAL       QAR         480.00                                                 
/FC DOH QR DXB130.00USD130.00                                                  
FE VLD ON QR ONLY                                                              
FP CASH                                                                        
FOID-         

 

 

Validating and Interline Rules

Associated Electronic Miscellaneous Documents (EMD-A) issued on QR (157) stock or plate are non-interlineable, as well as cannot be issued in-connection with e-ticket validated on OAL stock or plate. Similarly, any EMD-A issued on OAL stock or plate is not acceptable for any QR service.

Note:
In case of Code-share operation all EMD should be related to operating carrier and not marketing carrier.

EMD Implementation

Qatar Airways has implemented EMDs for travel agencies and are now able to:

  • Issue Group deposits and down payments;
  • Issue QR Holidays deposit;
  • Issue excess baggage (weight and piece concept);
  • Process Animal in Hold and Pet in Cabin requests;
  • Process carriage of Sports Equipment requests.

In accordance with IATA directives, EMDs will replace virtual Multi-Purpose Document (vMPDs) which will no longer be in use after 31 December 2013.

EMD issuance and acceptance is described in detail in the EMD Distribution Guidelines for Travel Agencies provided by Amadeus as part of their training programme. As of September 2013, this has been rolled out in total of 65 markets namely:

 

Albania

Australia

Austria

Bahrain

Belgium

Bosnia Herzegovina

Botswana

Bulgaria

Croatia

Cyprus

Czech Republic

Denmark

Egypt

Estonia

Finalnd

France

Germany

Greece

Hungary

India

Ireland

Israel

Italy

Jordan

Kenya

Kuwait

Latvia

Lebanon

Lithuania

Macedonia

Malawi

Malta

Mauritania

Morocco

Mozambique

Netherlands

New Zealand

Nigeria

Norway

Oman

Pakistan

Poland

Portugal

Qatar

Romania

Russia

Saudi Arabia

Senegal

Serbia

Singapore

Slovenia

South Africa

Spain

Sweden

Switzerland

Taiwan

Tanzania

Tunisia

Turkey

U.A.E

Uganda

UK

Ukraine

Zambia

Zimbabwe

 

 

 

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