Contact us

As part of our programme enhancements to offer Privilege Club members exclusive privileges and a rewarding travel experience, we have introduced "Priority Services" in twenty (20) countries exclusively for our Gold and Platinum members. To find out more, Gold and Platinum members should please login to their account and select "Contact Centre" from the top menu and click on "Contact Us" from the left menu.

 

We have also introduced member service phone numbers in twenty-one (21) countries to make getting in touch with us a lot easier.

 

Please see below the list of countries currently available.

Alternatively, you can email us at membersvc@qmiles.com. Our service associates will be happy to assist you further.

 

Country Country Code Member Service Centre Hours of operation
Qatar +974 4023 0023 07:30 – 22:00 Mon to Sun
Abu Dhabi +971 (0) 2612 5210 08:30 - 23:00 Mon to Sun
Bahrain +973 1710 3510 07:30 - 22:00 Mon to Sun
Dubai +971 (0) 4416 7910 08:30 - 23:00 Mon to Sun
Kingdom of Saudi Arabia +966 (0) 13 821 8510 07:30 - 22:00 Mon to Sun
Kuwait +965 2290 1710 07:30 - 22:00 Mon to Sun
Oman +968 2416 2710 08:30 - 23:00 Mon to Sun
Austria +43 (0) 12530 22145

09:00 – 18:00 Mon to Fri, 10:00 – 17:00 Sat.

Sun closed

Belgium +32 (0) 2 894 83 93

09:00 – 18:00 Mon to Fri,

10:00 – 17:00 Sat.

Sun closed

Canada +1 800 747 1652

09:00 - 18:00  Mon – Fri.

Sat & Sun closed

China +86 400 994 9992

09:00 – 17:30 Mon to Fri.

Sat & Sun closed

France +33 (0) 272 24 23 42

09:00 – 18:00 Mon to Fri, 10:00 – 17:00 Sat.

Sun closed

Germany +49 (0) 69 257 398 14

09:00 – 18:00 Mon to Fri, 10:00 – 17:00 Sat.

Sun closed

Hong Kong +852 822 88550

09:00 – 17:30 Mon to Fri.

Sat & Sun closed

India +91 (0) 79 300 42000

09.30 to 18.00 Mon to Sat.

Sun closed

Italy +39 (0) 23041 0489

09:00 – 18:00 Mon to Fri, 10:00 – 17:00 Sat.

Sun closed

Poland +48 (0) 71 756 4057

09:00 – 18:00 Mon to Fri, 10:00 – 17:00 Sat.

Sun closed

Russia +7

 495 981 0026

09:00 – 18:00 Mon to Fri, 10:00 – 17:00 Sat.

Sun closed

Spain +34 (0) 93 545 2852

09:00 – 18:00 Mon to Fri, 10:00 – 17:00 Sat.

Sun closed

Switzerland +41 (0) 22 533 21 91

09:00 – 18:00 Mon to Fri, 10:00 – 17:00 Sat.

Sun closed

United Kingdom +44 (0) 844 880 7334

09:00 – 18:00 Mon to Fri, 09:00 – 16:00 Sat.

Sun closed

United States of America +1 800-988-6128

09:00 - 18:00  Mon – Fri.

Sat & Sun closed

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