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MDD VerticaFare Tracking ID Dynamic Fare Tracking ID Histogram Fare Tracking ID Fares Strip Fare Tracking ID Boxever Tracking ID Boxever ML Tracking ID Homepage Fares Tracking ID Boxever Offers Tracking ID Header Checkin ID Manage Booking Checkin ID BPG Desktop ID BPG Mobile ID Complement Journey Link IID Search Results - Manage Booking IID New Destinationprice Discover cta IID Content Strip Manual Fares IID
ALL60431240 ALL54330180 ALL62332760 ALL59705690 ALL21786150 (DefaultValue) ALL11101210 ALL75955700 (DefaultValue) ALL65919200 (DefaultValue) ALL50312570 (DefaultValue) ALL54261150 (Default Value) ALL29548590 (Default Value) ALL40778730 ALL96603970

Al-Maha Services

Additional baggage services

Lounges

Preferred seat purchase

Al-Maha Services

Additional baggage services

Lounges

Preferred seat purchase

Al-Maha Services

Additional baggage services

Lounges

Preferred seat purchase

Al-Maha Services

Additional baggage services

Lounges

Preferred seat purchase

Ancillary Products Involuntary Scenarios - Handling procedures

Below guideline is applicable for all Ancillary Products impacted due to any Involuntary scenarios to proactively re-accommodate services or refund the service through any QR CTO/Contact Centers/ATO/Ground services /Customer Care Team and Travel agencies. This applies for any time of customer journey cycle in pre-departure / irregular operation / post departure of flight

IMPORTANT NOTE : - All Refund eligible scenarios EMD refund must be proceessed with a remark "ANC INVOL RFND" for Revenue Audit Reference

Click here to view guidelines

HIA Airport Hotel

The HIA Airport Hotel located at Hamad International Airport (HIA) offers Departure and Transit services coupled with Long stay as well as Spa and Vitality service that make our customer’s journey even smoother and enjoyable through our hub – Hamad International Airport. 

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Pre-book our vitality and spa services

*Terms and conditions apply.

As a valued travel partner, we are pleased to announce that you can now pre-book the vitality and spa services

available at Oryx Airport Hotel for your customers.

 

View guidelines
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