Oryx Connect | Qatar Airways
Loading...
MDD VerticaFare Tracking ID Dynamic Fare Tracking ID Histogram Fare Tracking ID Fares Strip Fare Tracking ID Boxever Tracking ID Boxever ML Tracking ID Homepage Fares Tracking ID Boxever Offers Tracking ID Header Checkin ID Manage Booking Checkin ID BPG Desktop ID BPG Mobile ID Complement Journey Link IID Search Results - Manage Booking IID New Destinationprice Discover cta IID Content Strip Manual Fares IID
ALL60431240 ALL54330180 ALL62332760 ALL59705690 ALL21786150 (DefaultValue) ALL11101210 ALL75955700 (DefaultValue) ALL65919200 (DefaultValue) ALL50312570 (DefaultValue) ALL54261150 (Default Value) ALL29548590 (Default Value) ALL40778730 ALL96603970

Introducing Oryx Connect

Our New Distribution Capability (NDC) programme.

Qatar Airways is extending its five-star experience to trade partners with the launch of our New Distribution Capability (NDC) programme, Oryx Connect.  

Qatar Airways is enhancing and adding more flexibility to its NDC programme, Oryx Connect by providing more rich content and more accessibility via multiple aggregator platforms including Amadeus and Sabre.

Oryx Connect will offer next-level retailing for our joint customers. It will enable trade partners to access more rich content including Fare Families and a selection of ancillary services, such as baggage and seats selection.

Oryx Connect Benefits & Capabilities

We welcome all trade partners to join Oryx Connect to benefit from full offer and order management capabilities from booking, servicing, ticketing and payment.

This includes intuitive display of Qatar Airways’ Classic, Convenience, Comfort and Elite fares, helping them deliver the most suitable product offering to customers. They will also have access to a variety of ancillary products and service offerings, such as selecting Preferred Seats and adding Special Service Requests. 

Payment options include industry-standard settlement methods, such as BSP/ARC cash and card, IATA EasyPay and direct settlement on applicable markets.

NDC Features:

offer highlights icon
Accessibility
The choice of three access options for NDC for the flexibility to suit your need
offer highlights icon
Propositions
Our Fare Family upsell propositions and benefits will be easy to review and select
offer highlights icon
Subscription
Any approved trade partner can join by subscribing to Oryx Connect programme via Trade Portal registration pages. Existing partners connected through Amadeus or Sabre don’t need to register although we recommend that for the enhanced servicing and support functions
offer highlights icon
Oryx Portal
Any approved trade partner on the applicable markets can start using Oryx Portal without technical development or additional charges.

The NDC Standard:

 

New Distribution Capability (NDC) is a travel industry-supported transmission standard launched by IATA for the development and market adoption of a XML-based data transmission, that will address the limitations of the current distribution technology.

The NDC Standard enhances the capability of communications between airlines and travel agents and enables the travel industry to transform the way air products are retailed to corporations, leisure and business travelers.

For more information click below

 

 

 

 

 

Learn more

NDC Features

 

 

QR NDC Functionality Table

NDC features

Qatar Airways’ NDC API features
(Frequently used Servicing functionalities)
As of 01/11/2022

GDS EDIFACT

Qatar Airways’ NDC API


Order cancellation parameters

Ability to cancel an Order (PNR)

✓    

Cancel Order (PNR) prior to document issuance

✓    

Void and cancel an Order (PNR) after document issuance

✓    

Miscellaneous servicing parameters

Add passenger details in an Order (email, phone, corporate identifier, loyalty number)

Update passenger details in an Order (email, phone, corporate identifier, loyalty number)

 X

Name Change

X

Ability to divide Order (split PNR)

Display Ticket Record

X

Paid and Free Seat Selection, recognition of loyalty status (pre and post air segment document issuance)

PNR Queues are supported

Sales Report

Ancillary products – baggage /preferred seats (pre-ticketing)

Ancillary products – baggage /preferred seats (post-ticketing)

*Limited functionality at present

*

Add SSRs (wheelchairs, special meals, etc.)

Exchanges parameters

Change of itinerary in an existing Order

Exchange with an additional collection

Exchange resulting in a residual value

X

Exchange an EDIFACT issued ticket for an NDC Order

X X

Exchange an NDC Order to an EDIFACT issued ticket

X X

Schedule change parameters

Agent to receive Schedule Change notifications in real-time. Orders will be automatically updated

N/A

Ability to apply Schedule Change (SKCHG) waiver

X

  Fare type parameters

Corporate fares

Unaccompanied Minor

X

Private fares

Passenger typology: ADT, CHD, INF & others

  Search type parameters

One Way /Return Trip /Open Jaw

Multi-Destination (max 4 on NDC)

Multi-Pax

Mix-Cabin

  Payment type parameters

BSP /Credit Card /Lodge Card /Easy Pay

In-Exchange of EMD

X

  After Issuance parameters

VOID

Refund (Full /Partial)

✓ 

Contact details:

 

NDC Support is available Sundays to Thursdays from 0700-1530 Doha Time through – ndcsupport@qatarairways.com.qa

Outside of work hours our call centre can be contacted through +974 4023 0000 for urgent cases where the departure is within 24 hours or else use the chat function which is available in trade portal 24/7

 

Skip To Top