Guidelines for 157 ticketed customers whose flights are still operating but they wish to change their travel plans due to natural disaster in Sri Lanka.
Type of bookings |
As per JWC |
Affected flights, cities |
Passengers travelling to/from CMB |
Tickets issued by |
29 November 2025 |
Original travel dates |
30 November 2025 – 10 December 2025 |
New travel dates |
As per JWC |
Rebooking guidelines |
As per JWC by applying Force Majeure options |
Number of free reissues |
As per JWC |
Endorsement |
As per JWC |
No-show condition waiver |
As per JWC |
Refund condition waiver |
As per JWC |