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The safety, security and good health of our passengers and employees is our highest priority.

Qatar Airways is working closely with global and national authorities to implement the latest advice and guidance on COVID-19 (coronavirus) and operate our services accordingly.  

On this page you will find information about:

  • Travel options available to you in terms of our policies and routes
  • Entry to Qatar in line with the Qatari government’s latest guidance
  • Passenger alerts about travel restrictions that may affect your trip

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Travel safely with the most experienced airline

We continue to ensure that our safety and hygiene measures are of the highest standard, with new procedures implemented throughout your journey, from check in to arrival at your destination.


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Qatar Airways recognises that some passengers may wish to alter their existing travel plans in light of COVID-19 (coronavirus). We have altered our commercial policy accordingly in order to provide maximum flexibility and peace of mind to our customers.

Passengers travelling with Qatar Airways up to 31 December 2020 can now change their travel plans free of charge by altering their booking dates or opting to receive a travel voucher up to three days prior to departure. 

Fees for booking alterations will be waived if reservations are changed at least three days before departure. Fare differences may apply.  The travel voucher can be used for future travel with Qatar Airways, valid for one year from its issuance date. It will be equal to the value of their unutilised ticket – plus an additional 10%, excluding statutory taxes.

Cancellation penalties will be waived for customers who opt to receive a travel voucher for future travel with Qatar Airways.

This policy is valid for all Qatar Airways flights and those of its codeshare and interline partners booked as published fares, either directly from or through travel agents.

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