Terms and conditions
1. SUMMARY
The QATAR AIRWAYS SOCIAL MEDIA CONTEST ‘FLY WITH THE WORLD’S BEST AIRLINE’ (the “Sweepstakes”) are operated by Qatar Airways Group Q.C.S.C. with its registered office at P.O. Box 25550, Doha, State of Qatar (the “Sponsor” or “Qatar Airways”). The Sweepstakes is not sponsored, endorsed, administered by or associated with Meta or Instagram. The Sweepstakes and Prizes are subject to these Official Rules which form a legally binding agreement with respect to this Sweepstakes between the Sponsor and each individual who enters the Sweepstakes (the “Participant”). Please read them carefully. If you do not agree with these rules (the “Official Rules”), you are not eligible to participate in the Sweepstakes or to win any of the Prizes.
2. ELIGIBILITY
2.1 NO PURCHASE OR PAYMENT OF ANY KIND IS NECESSARY TO ENTER OR WIN. A PURCHASE OR PAYMENT DOES NOT IMPROVE CHANCES OF WINNING. The Sweepstakes is open to legal residents and citizens of Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Austria, Azerbaijan, The Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brunei, Bulgaria, Burkina Faso, Burundi, Cabo Verde, Cambodia, Cameroon, Central African Republic, Chad, Chile, China, Colombia, Comoros, Democratic Republic of the Congo, Republic of the Congo, Costa Rica, Côte d’Ivoire, Croatia, Cuba, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Fiji, Finland, France, Gabon, The Gambia, Georgia, Germany, Ghana, Greece, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hungary, Iceland, India, Indonesia, Ireland, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, South Korea, Kosovo, Kyrgyzstan, Laos, Latvia, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Federated States of Micronesia, Moldova, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, North Macedonia, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Samoa, Sao Tome and Principe, Senegal, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, Sudan, South Sudan, Suriname, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkmenistan, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Yemen, Zambia, Zimbabwe; (each an “Eligible Country”), altogether “Eligible Countries”) who have reached the age of majority in their state/country of residence as of the date of entering the Sweepstakes, excluding those individuals referred to in Sub-Clause 2.3.
2.2 By participating in the Sweepstakes, each participant (each a “Participant”) confirms that they meet all eligibility requirements in Sub-Clause 2.1 (the "Eligibility Requirements"). Each Participant confirms that they are legally able to collect the prize in the event their entry is selected. Furthermore, each Participant confirms they are not prohibited or restricted from receiving such prizes, whether individually, geographically, or by virtue of relationships or group affiliation, by the government of any country whose residents are eligible to participate in this Sweepstakes.
2.3 Employees, officers, directors and agents of Qatar Airways, and Meta, each of their immediate family members (spouse, parents, siblings and children, grandparents, first cousins or similar relations) and household members are not eligible to participate in the Sweepstakes.
3. AGREEMENT TO RULES
All Participants must comply with these Official Rules. You agree that registration for this Sweepstakes and/or a submission of an entry in the Sweepstakes constitutes your agreement to these Official Rules. You agree to receive InMail communications from Qatar Airways regarding the Sweepstakes on the social media platform (Instagram) where the Sweepstakes has been launched. By participating in the Sweepstakes, you agree to these Official Rules and that all interpretations of these Official Rules by Qatar Airways are final as permitted by law.
You hereby agree that participation in this Sweepstakes constitutes Your agreement to be legally bound by these Official Rules.
4. SWEEPSTAKES PERIOD
4.1 This Sweepstakes commences on 5 September 2025 until 5 November 2025 (“Sweepstakes Period”).
5. HOW TO ENTER
5.1 You must meet the Eligibility Requirements stated in Sub-Clause 2.1 and participate during the Sweepstakes Period stated in Sub-Clause 4.1 by following all the instructions under the sweepstake promotional post during the Sweepstakes Period, in accordance with the community guidelines or policies of the relevant social media platform(s).
5.2 Alternative Method of Entry (United States Residents only): Residents of the United States of America may also enter the Sweepstakes by submitting their name and contact information via a dedicated Instagram Direct Message (DM) to the @qatarairways Instagram account. Entries submitted through this alternative method will be given the same chance of winning as all other entries. Qatar Airways will not use this information for any reason other than the participant’s entry into the sweepstakes. While in possession of this information, Qatar Airways will comply with all applicable data protection requirements. Qatar Airways will delete all contact information at the conclusion of the sweepstakes promotion, unless an entry via the Alternative Method of Entry is the winner, in which case the data privacy terms contained in Section 10 shall apply.
5.3 Only one entry is eligible from each Participant. Subsequent multiple entries from the same Participant will be void and will not be considered for the Sweepstakes.
5.4 If you use fraudulent methods or otherwise attempt to circumvent the rules, any and all of your submissions may be removed from eligibility at the sole discretion of Qatar Airways.
5.5 By entering the Sweepstakes, the Participant agrees to be bound by the Terms and Conditions of any prize won.
5.6 All entries must be received and recorded during the Sweepstakes period.
5.7 Normal mobile data or internet access and usage charges imposed by your mobile phone or internet service provider will apply.
Sponsor assumes no responsibility or liability for (a) any incorrect or inaccurate registration or entry information, or for any faulty, failed, garbled or jumbled electronic data transmissions; (b) any unauthorized access to, or theft, destruction or alteration of entries at any point in the operation of this Sweepstakes; (c) any technical malfunction, failure, error, omission, interruption, deletion, defect, delay in operation or communications line failure, regardless of cause, with regard to any equipment, systems, networks, lines, satellites, servers, computers or providers utilized in any aspect of the operation of the Sweepstakes; and (d) inaccessibility or unavailability of the internet; or (e) any injury or damage to participant’s or to any other person’s computer or cell phone which may be related to or result from any attempt to participate in the Sweepstakes.
6. PRIZES
6.1 Subject to your compliance with these Official Rules, each Winner will each receive a “Prize”.
“Prize” when used herein refers to 1 pair of return Business Class Flight Ticket (Within QR’s Network), depending on the giveaway conditions mentioned in the promotional social media post caption (specific tickets, and seat locations shall be determined by Qatar Airways in its sole discretion, subject to availability). Subjected to sub-clause 8.7, QR’s Network refers to over 170 destination flying route extended by Qatar Airways. Use of the tickets shall be subject to the “ticket back” language and terms and conditions included with such tickets.
7. WINNER’S SELECTION
7.1 The entries of the qualifying Participants who would have successfully performed steps 1 to 2 set out in Sub-Clause 5.1 will be placed into a computerised random draw and 1 (One) potential winner will be selected (each a “Potential Winner”).
7.2 Each Potential Winner will be sent a Prize announcement through Qatar Airways official account via a direct InMail message to each Potential Winner (“Prize Announcement”).
7.3 Potential Winners shall be required to sign and return the affidavit of eligibility and liability release (collectively, the “Release”) provided by the Sponsor within twenty-four (24) hours of dispatch of the Instagram InMail message or email stated referred to in Sub-clause 7.2 above, together with all or any additional documents or details which Qatar Airways may require, in order to receive the Prize.
7.4 Potential Winners will be required to confirm acceptance of the Prize within twenty-four (24) hours after submitting the Release.
7.5 Potential Winners will need to provide Qatar Airways with the travel arrangements including nearest gateway city and destination and the validity of the return flight ticket latest within (1) one week of receiving the prize announcement direct InMail message or email and are strictly adhering to the travel period referred to at Sub-Clause 8.4.
7.6 If a Potential Winner meets all of the requirements of this Clause 7, then the Potential Winner will be deemed to be a “Winner”. If a Potential Winner:
(i) does not meet the Eligibility Requirements;
(ii) does not respond to the Prize Announcement within the period specified in Sub-Clause 7.4 by the Sponsor;
(iii) does not wish to receive a Prize;
(iv) refuses or fails to provide any verification information requested from the Sponsor;
(v) fails to return the Release within the specified timeframe;
(vi) does not react to the Prize Announcement;
or
(vii) is disqualified on inter alia any grounds referred to in these Official Rules or any grounds in Qatar Airways sole and absolute discretion;
that Potential Winner’s Prize will be forfeited and the Sponsor will move on to the next Potential Winner using the same computerised random draw for selection.
7.7. If a Potential Winner is not awarded a Prize for any of the reasons set out in Sub-Clause 7.6, then at Qatar Airways’ discretion, the Prize in question may either be completely forfeited (i.e. no replacement winner will be chosen), or the selection process described in Sub-Clauses 7.1-7.6 may be repeated. In case where the selection process described in Sub-Clauses 7.1-7.5 is repeated, Potential Winners may be contacted after the deadline specified under Sub-Clause 7.8.
7.8 Winners will be contacted after twenty-four (24) hours of the deadline of the giveaway.
7.9 Once the winners are selected & contacted, the promotional giveaway post will not be available after the contest is concluded.
8. PRIZE RESTRICTIONS
8.1 Prizes are provided “as is” and without any warranty, representation or guarantee, express or implied in fact or in law of any kind, and without any implied warranty of merchantability (or other warranty as to quality) or fitness for a particular purpose to the fullest extent permitted by law, and subject to the respective terms or policies of the Sponsor for the Prize (available here: https://www.qatarairways.com/en/legal.html for more details). A Potential Winner who is ineligible for a Prize or is unable to or who does not accept or utilize a Prize, for any reason whatsoever, will have no claim against the Sponsor for any reason whatsoever and arising out of whatsoever cause.
8.2 Prizes are non-extendable, non-transferable and non-cashable. No cash redemption or prize substitutions by Winners are allowed except where applicable laws require otherwise. If a Prize is not redeemed no compensation will be provided.
8.3 Each Winner is responsible for any and all fees, charges, and federal, state or local taxes applicable to the Prize, which may not be issued without payment for taxes including withholding taxes and fees. Where required by law, each Winner may have to pay withholding taxes to Sponsor for the latter to fulfil its tax obligations.
8.4 Deadline for claiming prize
The Winner must travel within a 1 year time period of receiving the prize announcement direct InMail message or email, or the Prize will be forfeited and ticket cancelled.
The Winner must claim the 1 pair of return Business Class tickets or the Prize will be forfeited and ticket cancelled.
8.5. The Sponsor reserves the right, in its sole discretion, to disqualify any Participant or Potential Winner who (without limitation) tampers or attempts to tamper with the entry process or the operation of the Sweepstakes, provides false information, fails to provide information, conspires with others to gain an unfair advantage, or is otherwise involved in any way in manipulating, interfering, or tampering with the conduct of the Sweepstakes, or violates these Official Rules, or acts in an unsportsmanlike or disruptive manner, or with intent to annoy, abuse, threaten or harass any other person. CAUTION: ANY ATTEMPT BY A PARTICIPANT OR ANY OTHER INDIVIDUAL TO DELIBERATELY DAMAGE ANY WEBSITE OR UNDERMINE THE LEGITIMATE OPERATION OF THE SWEEPSTAKES MAY BE A VIOLATION OF CRIMINAL AND CIVIL LAWS AND SHOULD SUCH AN ATTEMPT BE MADE, THE SPONSOR RESERVES THE RIGHT TO SEEK DAMAGES FROM ANY SUCH INDIVIDUAL TO THE FULLEST EXTENT PERMITTED BY LAW, TOGETHER WITH ANY LEGAL COSTS INCURRED AS A RESULT THEREOF.
8.6 The Participant will have no claim against the Sponsor and its agencies for technical, hardware or software malfunctions, telephone failures of any kind, lost or unavailable network connections, or failed, incorrect, inaccurate, incomplete, garbled or delayed electronic communications or any other technical fault or failure which prevents a person from entering the Sweepstakes, whether caused by the sender or by any of the equipment or programming associated with or utilized in this Sweepstakes which may limit the ability to participate or by any human error which may occur in the processing of the entries in this Sweepstakes. The Sponsor reserves the right to modify or cancel the Sweepstakes in accordance with applicable laws if it becomes technically corrupted or for no reason at all. If so required by law, the Sponsor shall duly inform Participants in accordance with applicable laws.
8.7 Prize Restrictions
(i) Travel Dates: Winner must travel from an airport in its country of residence, to anywhere on Qatar Airways’ network subject to the ticket value limitation in section (ii) hereafter within a 1 year time period of receiving the prize announcement direct InMail message or email. Multicity or multisector tickets are not permitted.
(ii) Winner must have valid government-issued documents as required for the itinerary and be legally able to travel without a legal guardian or parent.
(iii) The Prize tickets will be issued as electronic tickets.
(iv) The validity period for the Prize tickets may not be extended and Prize tickets may not be rebooked. If the Prize is not redeemed, no compensation will be provided.
(v) Winner is responsible for any and all, fees, security and passenger facility charges applicable to the Prize, which may not be issued without payment for taxes and fees (except as specified otherwise in the voucher).
(vi) Winner is responsible for the arrangement and cost of visa(s), passport(s), and transportation to and from the point of origin, meals, health documents required by the relevant government authorities and other travel expenses unless stated otherwise (including in respect of any quarantine or isolation requirements that may be in operation in any jurisdiction).
(vii) The Prize tickets do not entitle the Winner to any mileage credit as part of the Qatar Airways Privilege Club program or any other Qatar Airways reward programs. The Prize cannot be used in conjunction with any other promotion or promotional fare offer by Qatar Airways or third party.
(viii) All travel arrangements must be booked through Qatar Airways local office at least sixty (60) days prior to the proposed date of travel and in compliance with instructions given to the Winner. Once a flight booking has been confirmed, no changes are permitted. If the booking is cancelled, no alternative tickets will be issued and no compensation or refund for inter alia the tickets, taxes or any other charges paid for by the Participant shall be provided.
(ix) The 1 pair of return Business Class Flight ticket prize is for the use by the Winner only, and the value of the ticket shall not exceed USD 20,000.00. The Prize shall not be transferrable to any other person for any reason whatsoever.
(x) Sponsor is not liable for any expense incurred as a consequence of a flight cancellation or flight delay.
(xi) Travel is subject to availability, which are subject to change in the sole discretion of the Sponsor.
(xii) Flight schedules are subject to change without notice.
(xiii) Flight is subject to Qatar Airways Conditions of Carriage available at https://www.qatarairways.com/en-qa/legal/conditions-of-carriage.html
9. PUBLICITY RELEASE
By entering this Sweepstakes the Winner consents for Qatar Airways to collect and use the Winner’s name and country of residence for advertising, promotional and/or publicity purposes addressed to the general public in all forms of media, including, but not limited to, on Sponsor’s website, mobile application, social media on Sponsor’s social media official accounts in connection with the Sweepstakes, without any obligation or consideration or counter-part whether financial or otherwise, except for the awarding of the prize to the Winner. In case that the Winner intends to create any publicity regarding his/her win on the Sweepstakes and/or Prizes, such publicity must not contain anything that would harm and/or otherwise be deemed detrimental to the Sponsor’s reputation.
10. PRIVACY
10.1 Personal data submitted in connection with the Sweepstakes will be processed to allow you to participate in the Sweepstakes, allow us to administer the Sweepstakes, where you are a Potential Winner to inform you of this, to process the delivery of and distribution of the Prizes, to measure the response to Sweepstakes and for any other purposes disclosed in these Official Rules. We will process your personal data based on the Official Rules of this Sweepstakes, in accordance with Qatar Airways Privacy Notice (as may be amended from time to time) located at https://www.qatarairways.com/en/legal/privacy.html and as permitted by law. If you decline to provide the information required for your participation in the Sweepstakes, we will not be able to enter you into the Sweepstakes or award you a Prize.
10.2 As Sponsor of the Sweepstakes, we may process your name, email address, your country of residence, age verification documentation and personal identification documentation in accordance with applicable laws. We will retain any personal data provided for a maximum of ninety (90) days from the travel date or any longer period in order to administer these Official Rules.
11. RELEASE OF LIABILITY
A Potential Winner who is ineligible for a Prize, or is unable to or who does not accept or utilize a Prize, for any reason will not make any claim against the Sponsor, their respective subsidiaries, affiliates, divisions, employees, officers, directors, representatives, mandataries, and agents, Qatar Airways Group Q.C.S.C. (collectively, the “Releasees”). Nothing in these Official Rules will operate to exclude or restrict any liability that cannot be excluded or restricted in respect of death or personal injury resulting from negligence, for fraud or fraudulent misrepresentation or for any matter for which it is not permitted by law to exclude or limit, or to attempt to exclude or limit, liability. SPONSOR'S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR IN CONNECTION WITH THE SWEEPSTAKES SHALL BE LIMITED TO THE VALUE OF ONE PRIZE. THE RELEASEES SHALL FURTHERMORE NOT BE LIABLE TO PARTICIPANTS FOR ANY SPECIAL, INDIRECT, INCIDENTAL, EXEMPLARY, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE SWEEPSTAKES OR THESE OFFICIAL RULES INCLUDING LOSS OF PROFIT, LOSS OF OPPORTUNITY, OR REVENUE. NOTHING IN THESE OFFICIAL RULES SHALL OPERATE TO EXCLUDE OR LIMIT SPONSOR'S OR ITS AFFILIATES' LIABILITY FOR ANY OTHER LIABILITY WHICH MAY NOT BE EXCLUDED OR LIMITED BY LAW.
QATAR AIRWAYS MAY WITHDRAW OR CANCEL OR POSTPONE THE SWEEPSTAKES TO LATER DATES WITH OR WITHOUT A REASON WITHOUT INCURRING ANY LIABILITY OR COST WHATSOEVER AS A RESULT OF USING THIS ENTITLMENT. HOWEVER, ONCE A PRIZE HAS BEEN AWARDED AND A POTENTIAL WINNER HAS BECOME A WINNER, SUCH WITHDRAWAL, CANCELLATION OR POSTPONING WILL NOT OCCUR.
12. FORCE MAJEURE
EXCEPT AS OTHERWISE EXPRESSLY SET OUT IN THESE OFFICIAL RULES QATAR AIRWAYS AND ITS SUBSIDIARIES, AFFILIATES, DIVISIONS, AND ITS EMPLOYEES, OFFICERS, DIRECTORS, AND AGENTS SHALL NOT BE LIABLE OR RESPONSIBLE FOR ANY FAILURE TO PERFORM, OR DELAY IN PERFORMANCE , OR PARTIAL PERFORMANCE OF, ANY OF THEIR RESPECTIVE OBLIGATIONS THAT ARE CAUSED BY EVENTS OUTSIDE OF THEIR REASONABLE CONTROL. QATAR AIRWAYS IS NOT RESPONSIBLE IF THE SWEEPSTAKES TERMINATES OR ANY PRIZE CANNOT BE USED OR REDEEMED DUE TO (WITHOUT LIMITATION) ACTS OF GOD, WAR, TERRORISM, EXPLOSIONS, FIRES, FLOODS, EPIDEMIC, PANDEMIC OR OTHER NATURAL CALAMITIES, BAD WEATHER, STRIKES, RIOT, CIVIL DISRUPTION, INTERNET FAILURES, OR ACTS OF THE WINNER, OR FOR ANY OTHER OCCURRENCES WHICH ARE OUTSIDE OF QATAR AIRWAYS’ REASONABLE CONTROL.
13. DISCLAIMERS
Where permitted by law, if this Sweepstakes cannot be administered as contemplated for any reason which is not caused by the Sponsor, the Sponsor reserves the right in its sole and absolute discretion in accordance and with applicable laws, to modify or terminate the Sweepstakes, Winner selection, or Prizes without prior notice.
14. GOVERNING LAW AND COMPETENT JURISDICTIONS
This Sweepstakes including the Official Rules in addition to all issues and questions concerning this Sweepstakes will be governed by the laws of the State of Qatar, and is subject to the exclusive jurisdiction of the competent Qatari courts, as well as applicable to eligible countries participating in the giveaway, without regard to conflict of law provisions, and any dispute arising from or relating to the conduct of this Sweepstakes shall be determined by binding arbitration in Qatar. THIS SWEEPSTAKES IS VOID WHERE PROHIBITED OR RESTRICTED BY LAW.
Qatar Airways however, reserves the right to start proceedings in any competent court as it deems it fit.
Where, in relation to contracts with consumers (being individuals acting in a private capacity), the laws of your country of residence (“Laws”) require that:
The Laws shall apply to any such contract; and
You may bring proceedings in the courts of your country of residence (“Courts”),
then the Sweepstakes and these Official Rules shall be governed by the Laws and shall be subject to the exclusive jurisdiction of the Courts
15. SEVERABILITY
The invalidity, illegality, or unenforceability of any portion or provision of these Official Rules shall in no way affect the validity, legality, or enforceability of any other portion or provision hereof. Any invalid, illegal, or unenforceable portion or provision shall be deemed severed from these Official Rules and the balance of these Official Rules shall be construed and enforced as if these Official Rules did not contain such invalid, illegal, or unenforceable portion or provision.
16. CONTACT US
For any questions on this Sweepstakes, please contact us at socialmedia@qatarairways.com.qa.
