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Qatar Airways to Extend Flexible Booking Policy to Provide Greater Choice for Customers

Unlimited date changes are allowed, and passengers can change their destination if it is within 5,000 miles of the original one

Tickets can be swapped for Qmiles, exchanged for a travel voucher valid for two years, or refunded to the original form of payment

 

DOHA, Qatar — Qatar Airways has extended its flexible booking policy to offer even greater choice and peace of mind to passengers when planning travel.

The airline will allow unlimited date changes, and passengers can change their destination as often as they need if it is within 5,000 miles of the original one. The airline will not charge any fare differences for travel completed before 31 December 2020, after which fare rules will apply. All tickets booked for travel up to 31 December 2020 will be valid for two years from the date of issuance.

Alternatively, Qatar Airways’ passengers can swap their ticket for Qmiles to use however they like, or exchange it for a travel voucher with 10% additional value, also valid for two years. Further options include refunding tickets to the original form of payment if the flights get cancelled, or in the form of a travel voucher. For full terms and conditions visit www.qatarairways.com/RelyOnUs.

Qatar Airways Group Chief Executive, His Excellency Mr. Akbar Al Bakar, said: “We recognise that it can be difficult to plan travel with absolute certainly in the current climate. That is why we have extended our booking policies to offer even more choice to our passengers. We want to ensure that when they need to fly, they can travel with an airline they can trust. But if they need to change their plans, they can rely on us to make this easy for them.”

This enhanced policy is another demonstration of Qatar Airways’ position as an airline that passengers can trust. It follows the airline’s fulfilment of its mission to take over one million people home during the current COVID-19 pandemic, by maintaining 24/7 operations including the provision of 100 charter flights.

Qatar Airways recently announced that it has begun a phased approach to expanding its network in line with passenger demand evolution and the expected relaxation of entry restrictions around the world. It aims to rebuild its network to an initial 52 destinations by the end of May and 80 in June. The airline’s latest extensions to its flexible booking policy allows passengers to change their plans with ease as more destinations are reinstated.

A multiple award-winning airline, Qatar Airways was named ‘World’s Best Airline’ by the 2019 World Airline Awards, managed by Skytrax. It was also named ‘Best Airline in the Middle East’, ‘World’s Best Business Class’, and ‘Best Business Class Seat’, in recognition of its ground-breaking Business Class experience, Qsuite. It is the only airline to have been awarded the coveted ‘Skytrax Airline of the Year’ title, which is recognised as the pinnacle of excellence in the airline industry, five times.

The airline’s home and hub, Hamad International Airport, was recently ranked the “Third Best Airport in the World”, by the SKYTRAX World Airport Awards 2020, rising from fourth position in 2019. It was also named “Best Airport in the Middle East” for the sixth year in a row. 

Notes to Editors:

About Qatar Airways: 

A multiple award-winning airline, Qatar Airways was named ‘World’s Best Airline’ by the 2019 World Airline Awards, managed by international air transport rating organisation Skytrax. It was also named ‘Best Airline in the Middle East’, ‘World’s Best Business Class’ and ‘Best Business Class Seat’, in recognition of its ground-breaking Business Class experience, Qsuite. Qatar Airways is the only airline to have been awarded the coveted “Skytrax Airline of the Year” title, which is recognised as the pinnacle of excellence in the airline industry, five times.

Qsuite, a patented Qatar Airways product, features the industry’s first-ever double bed in Business Class, as well as privacy panels that stow away, allowing passengers in adjoining seats to create their own private room, a first of its kind in the industry.

Qatar Airways was the first Gulf carrier to join global airline alliance oneworld, enabling its passengers to benefit from more than 1,000 airports in more than 160 countries, with 14,250 daily departures.

Oryx One, Qatar Airways’ in-flight entertainment system offers passengers up to 4,000 entertainment options from the latest blockbuster movies, TV box sets, music, games and much more. Passengers flying on Qatar Airways flights served by its B787, B777, A350, A380, A319 and select A320 and A330 aircraft can also stay in touch with their friends and family around the world by using the award-winning airline’s on-board Wi-Fi and GSM service.

Qatar Airways proudly supports a range of exciting international and local initiatives dedicated to enriching the global community that it serves. Qatar Airways, the official FIFA partner, is the official sponsor of many top-level sporting events, including the FIFA 2022 World Cup, reflecting the values of sports as a means of bringing people together, something at the core of the airline’s own brand message - Going Places Together.

Qatar Airways Cargo, one of the world’s leading international air cargo carriers, serves more than 60 freighter destinations worldwide via its world-class Doha hub and also delivers freight to more than 160 key business and leisure destinations globally on more than 250 aircraft. The Qatar Airways Cargo fleet includes two Boeing 747-8 freighters, 21 Boeing 777 freighters and five Airbus A330 freighters.

Qatar Executive is the private jet charter division of Qatar Airways Group. Luxury jet services are available for worldwide charter on board the operator’s wholly-owned business jet fleet. Qatar Executive is the launch customer for Gulfstream’s G700, the world’s first commercial service operator of the Gulfstream G500 and largest commercial operator of the G650ER worldwide. Qatar Executive's service portfolio also includes aircraft management, maintenance and Fixed Based Operator services.

 

For further information, please contact:

Qatar Airways Group, Corporate Communications Department

Tel: +974 4022 2200

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