Updated mobile app improves usability and experience
Award-winning airline continues to demonstrate excellence through providing a refined customer experience
DOHA, Qatar – Qatar Airways has further enhanced its mobile app with a new look and feel, making it now even easier for customers to use. The award-winning airline has added a suite of innovative features to its mobile app, making it as simple and user-friendly as possible, allowing passengers to have all the important information they need at their fingertips through their mobile devices.
The new and improved mobile app replicates the clean and modern Qatar Airways website, giving passengers a more seamless and familiar experience when accessing Qatar Airways' platforms online. It includes a sleek new and unique design for its Privilege Club section, making it easier for passengers to access their profile and frequent flyer dashboard. The new app also features a redesigned menu, providing customers with all the information available on the website in a seamless way.
Qatar Airways has also introduced a new function for Apple Watch users, with the popular ‘My Trips’ feature, providing journey details for current and upcoming trips, including gate information and a time line view available on Apple Watch.
Qatar Airways Group Chief Executive, His Excellency Mr. Akbar Al Baker, said: “Continuously improving digital technologies to enhance our passengers’ travel experience is of key importance to us, and our updated mobile app offers our passengers even more convenience to manage their travel plans and access the information they need on the go, from wherever they are in the world.
“Our updated app makes it easier than ever to access our award-winning, five star services and products at the tip of their fingers.”
Since the initial launch of the application in 2013, Qatar Airways passengers have had access to their bookings and flights at the click of a button. Passengers are able to search and book flights, check flight status and visit the airline’s online check-in facility. In 2016, Qatar Airways added ‘My Trips’ to the application, providing passengers with journey details such as a time line view, gate information, boarding time, bag tag information, lounge information, an interactive Hamad International Airport (HIA) map and an interactive virtual tour of the aircraft. Further, passengers can use push notifications to stay updated with online check-in availability, boarding times, potential gate changes, bag tags, baggage updates and more.
Customers can download the application at qatarairways.com/mobile and follow the links to the iPhone or Android smartphone app store. The mobile website can be accessed by entering qatarairways.com directly into the browser of any smartphone or tablet.
Qatar Airways is known for championing innovation and demonstrating an industry ‘best in class’ standard. Earlier this year Qatar Airways, the Skytrax ‘Airline of the Year,’ launched its award-winning Business Class experience, Qsuite, offering a fully transformable suite of seats that allows parties of two, three or four to create their own unique space within the Business Class cabin. This game-changing patented design has transformed the face of aviation and Business Class travel by bringing a First Class product to the Business Class cabin. Qsuite also features the first ever double bed in Business Class, another ground-breaking innovation brought to passengers by Qatar Airways
For Images : https://www.flickr.com/photos/qatarairways/albums/72157687731571250
Notes to Editors:
About Qatar Airways
Qatar Airways, the national carrier of the State of Qatar, is celebrating 20 years of Going Places Together with travellers across its more than 150 business and leisure destinations. The world’s fastest-growing airline will add a number of exciting new destinations to its growing network in 2017/18, including St. Petersburg, Russia; Chiang Mai, Thailand; Canberra, Australia and many more, flying passengers on board its modern fleet of more than 200 aircraft.
A multiple award-winning airline, Qatar Airways was recently named ‘Airline of the Year’ by the 2017 World Airline Awards, managed by international air transport rating organisation Skytrax. It was also named ‘World’s Best Business Class,’ ‘Best Airline in the Middle East,’ and ‘World’s Best First Class Airline Lounge.’
Qatar Airways is a member of the oneworld global alliance. The award-winning alliance was named the World’s Best Airline Alliance 2015 by Skytrax for the third year running. Qatar Airways was the first Gulf carrier to join global airline alliance, oneworld, enabling its passengers to benefit from more than 1,000 airports in more than 150 countries, with 14,250 daily departures.
Oryx One, Qatar Airways’ in-flight entertainment system offers passengers up to 4,000 entertainment options from the latest blockbuster movies, TV box sets, music, games and much more. Passengers flying on Qatar Airways flights served by its B787, A350, A380, A319 and select A320 and A330 aircraft can also stay in touch with their friends and family around the world by using the award-winning airline’s on-board Wi-Fi and GSM service.
Qatar Airways proudly supports a range of exciting international and local initiatives dedicated to enriching the global community that it serves. Qatar Airways, the official FIFA partner, is the official sponsor of many top-level sporting events, including the FIFA 2018 and 2022 World Cups, reflecting the values of sports as a means of bringing people together, something at the core of the airline’s own brand message - Going Places Together.
Qatar Airways Cargo, the world’s third largest international cargo carrier, serves more than 60 exclusive freighter destinations worldwide via its world-class Doha hub and also delivers freight to more than 150 key business and leisure destinations globally with more than 200 aircraft. The Qatar Airways Cargo fleet includes eight Airbus A330 freighters, 12 Boeing 777 freighters and one Boeing 747-8 freighter.
For further information, please contact:
Qatar Airways Group, Corporate Communications Department
Tel: +974 4022 2200