Purchased travel insurance or designer outfits?
Purchased travel insurance or designer outfits?
Claim missing Avios on Travel and Services Partners
To claim missing Avios with our travel and services partners, please send the respective partner a copy of the transaction or receipt. List of travel and services partners below.
Contact details
To Claim your missing Avios with any of Abu Issa partners listed below, please use the below contact details.
Customer Service Tel: +974 444 777 49 / +974 5010 9900
Aigner |
Falta |
Mosafer |
Al Shaya |
Flormar |
Nespresso |
American Tourister |
Fun & More |
Nest Home Living |
Asala |
Godiva |
Paşabahçe |
Blue Salon Department Store |
Gold Gourmet outlets |
Samsonite |
Blue Salon Kids |
Highland Department Store |
Santoni |
Blue Salon Watches |
Karisma Cosmetics |
Secret Notes |
Breitling |
Karisma Lingerie |
Takara |
Bugatti |
Lipault |
The Face Shop |
By Kilian |
Liwani |
Toys 4 Me |
Cole Haan |
M Missoni |
Triumph |
Durance |
MCM |
Twinkle Twinkle |
Elie Saab |
Momento |
Voulez Vous |
E-Pro |
Montegrappa |
Yamamay |
Ethan Allen |
Morgan |
Yves Delorme |
Our partnership with Akruu ended on 31st March 2020. If you have any missing Avios for transactions before our partnership end date, please send an email to support@akruu.com and provide the following details:
- First Name & Last Name
- Order ID
- Order Date
- Order Amount
- Attach Order Confirmation email
Akruu will respond to your claim through email.
UAE
Tel: +971 4 3913400
Fax: +971 4 3918678
Email: contactuae@airmilesme.com
Qatar
Tel: + 974 44449210
Fax: +974 44449212
Email: contactqatar@airilesme.com
Bahrain
Tel: +973 17583888
Fax: +973 17583833
Email: contactbahrain@airmilesme.com
Tel : +974 – 44666582
Email : info@sig.com.qa
Tel : +974 – 44666582
Email : info@sig.com.qa
Address: Fairmont Raffles Hotels International
Global Reservation Center
Att: Famous Agents Helpdesk
2081 Main Street
Moncton, New Brunswick
E1E 1J2 CANADA
Email: famousagents@frhi.com
Tel: 866 326 6875 (toll free in North America) or 506 877 3194 (international)
Address:
Stegreifmühle (Basler Papiermühle Museum), St. Alban-Tal 35, CH-4052 Basel, Switzerland
Tel: (Swiss Office): (+41) 61 271 9506
Email: queries@languagedirect.net
Mileslife Customer service Contact number: (+86) 400 825 8077
Mileslife Customer service Email: customercare@mileslife.com
Egypt
Email: contactegypt@myrewardspoints.com
Tel: +2 02 27394050
Jordan
Email: contactjordan@myrewardspoints.com
Lebanon
Email: contactlebanon@myrewardspoints.com
Tel: +961 1 363427
Oman
Email: contactoman@myrewardspoints.com
Tel: +968 24762762
Qatar
Email: nojoom@Ooredoo.com.qa
Call: +974 44380000
Kuwait
Email: nojoom@ooredoo.com.kw
Call: +965 66300121
Oman
Email: Nojoom@ooredoo.om
Call: +968 22002200
Address:
Qatar Airways Tower, Ground Floor, Airport Road, P.O. Box 22550, Doha, Qatar
Tel: (+974) 4496969
Fax: (+974) 4626487
Email: holidays@qatarairways.com.qa
Address:
Qatar Post West Bay - Doha Corniche,
Sunday - Thursday - 7:00 to 21:00
Saturday - 8:00 to 11:00 / 17:00 to 20:00
Friday - Closed
Tel: 104 (local) or (+974) 44069928 (international)
Email: customerservice@connected.qa
Address:
FRHI Hotels & Resorts
Global Reservation Center
Att: ResPlus Helpdesk
2081 Main Street
Moncton, New Brunswick
E1E 1J2 CANADA
Email: resplus@frhi.com
Tel: 800 663 0005 (toll free in North America) or 506 877 3085 (international)
To claim any missing Avios, contact Salam Stores on one of the below channels.
Tel: 8000889
Email: customercare@salams.com (Saturdays to Thursdays from 10:00 AM to 6:00 PM)
Website: www.salams.com
Address:
Travelling Connect B.V., A. Hofmanweg 5A, 2031 BH Haarlem, The Netherlands
Email: info@travellingconnect.com / customerservice@travellingconnect.com
utu Support
Tel: +44 (800) 041 8174 (Operating Hours: 10:00 – 18:00 UTC/GMT)
Email: ututaxfree@utu.global
Tel: 111
