MDD VerticaFare Tracking ID Dynamic Fare Tracking ID Histogram Fare Tracking ID Fares Strip Fare Tracking ID Boxever Tracking ID Boxever ML Tracking ID Homepage Fares Tracking ID Boxever Offers Tracking ID Header Checkin ID Manage Booking Checkin ID BPG Desktop ID BPG Mobile ID Complement Journey Link IID Search Results - Manage Booking IID New Destinationprice Discover cta IID Content Strip Manual Fares IID Content Strip Dynamic Fares IID
ALL60431240 ALL54330180 ALL62332760 ALL59705690 ALL21786150 (DefaultValue) ALL11101210 ALL75955700 (DefaultValue) ALL65919200 (DefaultValue) ALL50312570 (DefaultValue) ALL54261150 (Default Value) ALL29548590 (Default Value) ALL40778730 ALL96603970

Flight Rebooking Decision Guide

 

Use the decision flow below to quickly determine the correct rebooking approach.

Need a quick guide? View the Flight Rebooking Decision Flow (PDF)

 

Question 1 of 4

1/4 Steps to go

Is the ticket issued before 28 March?

Are the travel dates before 28 March 2026?

Has the flight been cancelled ?

Some options below are applicable even if flights are not canceled. Please refer to the options marked with an asterisk(*)

2 Free reissues allowed

What does your client wants to do next ?

Travel Now
OPTION 1 | QR OPERATING FLIGHTS*
  • Lowest available RBD, same cabin
  •  New travel date: up to 30 April 2026
OPTION 2 | OAL OPERATING CARRIERS FOR QR CANCELLED FLIGHTS

Tier 1 Carriers

  • Original O&D or alternate airports (same country / 750 INTL TPM)
  • New travel date: within 10 days from ticket re-issue
  • Lowest available RBD, within same cabin

Other Interline Carriers Tier 2 Carries (carriers which are not part of Tier 1)

  • Original O&D or alternate airports (same country)
  • New travel date: within 2 days from ticket re-issue
  • Lowest available RBD, within same cabin
OPTION 3 | QR REPATRIATION FLIGHTS*

Lowest available RBD, within same cabin

  • May combine with option 2
Travel Later
REBOOK UNUSED SECTORS
  • New date within original ticket validity
  • Maintain same O&D
  • Fare rules apply: RBD, routing, flight numbers, max stay, seasonality & blackout
Refund*
CONDITIONS
  • No Show fee waived for impacted O&Ds (refer to JWC for details)
  • Refund fee waived regardless of fare conditions (refer to JWC for details)

Standard JWC policy for disrupted travel applicable

TICKETING RULES

First 5 characters of endorsement/restriction field to annotate INVOL. Fare calculation must begin with I Diverted flight to contact QR Customer Contact Center to rebook to final destination or return.

NDC BOOKINGS - SEPERATE PROCESS

Process depends on servicing requirement & NDC platform.

Refunds: via Trade Portal Self-Service

GDS/aggregators (excl.Amadeus, Travelport, Verteil): contact QR B2B contact center.