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Introducing
Oryx Connect
Introducing
Oryx Connect
Introducing Oryx Connect
Our New Distribution Capability (NDC) programme.
Qatar Airways is extending its five-star experience to trade partners with the launch of our New Distribution Capability (NDC) programme, Oryx Connect.
Qatar Airways is enhancing and adding more flexibility to its NDC programme, Oryx Connect by providing more rich content and more accessibility via multiple aggregator platforms including Amadeus and Sabre.
Oryx Connect will offer next-level retailing for our joint customers. It will enable trade partners to access more rich content including Fare Families and a selection of ancillary services, such as baggage and seats selection.
NDC onboarding guidelinesOryx Connect Benefits & Capabilities
We welcome all trade partners to join Oryx Connect to benefit from full offer and order management capabilities from booking, servicing, ticketing and payment.
This includes intuitive display of Qatar Airways’ Classic, Convenience, Comfort and Elite fares, helping them deliver the most suitable product offering to customers. They will also have access to a variety of ancillary products and service offerings, such as selecting Preferred Seats and adding Special Service Requests.
Payment options include industry-standard settlement methods, such as BSP/ARC cash and card, IATA EasyPay and direct settlement on applicable markets.
NDC Features:
Accessibility
The choice of three access options for NDC for the flexibility to suit your need
Propositions
Our Fare Family upsell propositions and benefits will be easy to review and select
Subscription
Any approved trade partner can join by subscribing to Oryx Connect programme via Trade Portal registration pages. Existing partners connected through Amadeus or Sabre don’t need to register although we recommend that for the enhanced servicing and support functions
Oryx Portal
Any approved trade partner on the applicable markets can start using Oryx Portal without technical development or additional charges.
The NDC Standard:
New Distribution Capability (NDC) is a travel industry-supported transmission standard launched by IATA for the development and market adoption of a XML-based data transmission, that will address the limitations of the current distribution technology.
The NDC Standard enhances the capability of communications between airlines and travel agents and enables the travel industry to transform the way air products are retailed to corporations, leisure and business travelers.
For more information click below
Learn more
Registration Guidelines
NDC Features
QR NDC Functionality Table
NDC features |
Qatar Airways’ NDC API features |
GDS EDIFACT |
Qatar Airways’ NDC API |
|
Ability to cancel an Order (PNR) |
✓ |
✓ |
Cancel Order (PNR) prior to document issuance |
✓ |
✓ |
|
Void and cancel an Order (PNR) after document issuance |
✓ |
✓ |
|
Miscellaneous servicing parameters |
Add passenger details in an Order (email, phone, corporate identifier, loyalty number) |
✓ | ✓ |
Update passenger details in an Order (email, phone, corporate identifier, loyalty number) |
✓ |
X |
|
Name Change |
✓ |
X |
|
Ability to divide Order (split PNR) |
✓ |
✓ |
|
Display Ticket Record |
✓ |
X |
|
Paid and Free Seat Selection, recognition of loyalty status (pre and post air segment document issuance) |
✓ |
✓ |
|
PNR Queues are supported |
✓ |
✓ |
|
Sales Report |
✓ |
✓ |
|
Ancillary products – baggage /preferred seats (pre-ticketing) |
✓ |
✓ |
|
Ancillary products – baggage /preferred seats (post-ticketing) *Limited functionality at present |
✓ |
✓* |
|
Add SSRs (wheelchairs, special meals, etc.) |
✓ |
✓ |
|
Exchanges parameters |
Change of itinerary in an existing Order |
✓ |
✓ |
Exchange with an additional collection |
✓ |
✓ |
|
Exchange resulting in a residual value |
X | ✓ |
|
Exchange an EDIFACT issued ticket for an NDC Order |
X | X | |
Exchange an NDC Order to an EDIFACT issued ticket |
X | X | |
Schedule change parameters |
Agent to receive Schedule Change notifications in real-time. Orders will be automatically updated |
N/A |
✓ |
Ability to apply Schedule Change (SKCHG) waiver |
✓ |
X | |
Fare type parameters |
Corporate fares |
✓ |
✓ |
Unaccompanied Minor |
✓ |
X |
|
Private fares |
✓ |
✓ |
|
Passenger typology: ADT, CHD, INF & others |
✓ |
✓ |
|
Search type parameters |
One Way /Return Trip /Open Jaw |
✓ |
✓ |
Multi-Destination (max 4 on NDC) |
✓ |
✓ |
|
Multi-Pax |
✓ |
✓ |
|
Mix-Cabin |
✓ |
✓ |
|
Payment type parameters |
BSP /Credit Card /Lodge Card /Easy Pay |
✓ |
✓ |
In-Exchange of EMD |
✓ |
X |
|
After Issuance parameters |
VOID |
✓ |
✓ |
Refund (Full /Partial) |
✓ |
✓ |