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We are excited to introduce a new, simplified way to request NDC refunds* directly through the Qatar Airways Trade Portal. 

 

What’s new?

 

Self-Service: Submit refund requests for NDC bookings in just a few clicks. 

Faster Processing: Refunds will be completed within 5–7 working days. 

Full Visibility: Track the status of your request anytime on the Trade Portal.

Automation: Seamless automated workflow which does not require Sales or Operations involvement.

 

Start using the new feature today!

 

*Please discontinue using Qatar Airways Live Chat to request refund for your NDC EMD’s

 

Self-Service Links:

 

Refund Request Form

Track your Request Status

 

Thank you for your continued partnership as we make processes faster and easier for you.