We are excited to introduce a new, simplified way to request NDC refunds* directly through the Qatar Airways Trade Portal.
What’s new?
• Self-Service: Submit refund requests for NDC bookings in just a few clicks.
• Faster Processing: Refunds will be completed within 5–7 working days.
• Full Visibility: Track the status of your request anytime on the Trade Portal.
• Automation: Seamless automated workflow which does not require Sales or Operations involvement.
Start using the new feature today!
*Please discontinue using Qatar Airways Live Chat to request refund for your NDC EMD’s
Self-Service Links:
Thank you for your continued partnership as we make processes faster and easier for you.