Passenger Guidelines - Qatari Airspace Closure - COMMQ157

Guidelines for 157 ticketed customers who wish to change their flights due to the current security situation.

View JWC policy

Type of bookings

-Confirmed tickets and associated ancillaries

-Passengers onloaded from standby or waitlist

-Unticketed group bookings, where the deposit has been collected or contract signed

Affected flights, cities

Passengers travelling to/from/via DOH

Tickets issued by

28 February 2026

Original travel dates

28 February – 06 March 2026

New travel dates

+/- 14 days from the original travel date

Rebooking guidelines

-Rebooking on QR Operating flights into the lowest available RBD within the same cabin for all unused operated by:

  1. QR
  2. 6E, AA, AT, AY, BA, CZ, GA, JL, MF, MH, PR, VA, WB - applies to all these carriers on flights to/from DOH only
  3. IB flights (including those operated by I2 or YW)

-Rebooking on codeshare/interline is as per force majeure terms and conditions (fare rules)

Number of free reissues

Two reissues permitted

Endorsement

The first 5 characters of the endorsement / restriction field must be annotated with INVOL, and fare calculation should begin with I-

No-show condition waiver

No-show penalties are waived for impacted O&D only, provided, situation for impacted travel occurred 5 days or less prior

to departure from place of embarkation, regardless of whether the fare rules allow no-show or require a penalty

Refund condition waiver

-Refund penalties are waived for 157 tickets or EMDs, regardless of whether the rules allow refund or require a penalty

-Impacted 157 EMDs issued for ancillary services can be refunded regardless of the ticket has been refunded or rebooked

Important Information All other terms and conditions as per JWC