Qatar Airways shall endeavor to reach out to its customers and remind them of the requirements needed to comply with 5 days prior to their date of travel. This will only be possible if the customer provides us with their telephone number (mobile) and an email address.

1. SRCTCMQR-0097412345678 (for cell phone purpose)
2. SRCTCEQR-email id (for e-mail notification purpose)

For customers who choose not to provide a telephone contact then the following SSR is to be used. SRCTCRQR-free text

We inform you that our Contact Center Telephone number is available: 

+39 02 30578846 (Italian language - Mon-Fri 08:00-18:00 / English language 24/7.

We remind you that in our Trade Partner website, you can find all updated policies, general information, travel restrictions and ticketing guideline.

For urgent request, you can also email to our Trade Help Desk SEU, TradeSupportSEU@eu.qatarairways.com