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Introducing Oryx Connect

Our New Distribution Capability (NDC) programme.

Qatar Airways is extending its five star experience to trade partners with the launch of our New Distribution Capability (NDC) programme, Oryx Connect.  

 

Oryx Connect will offer next-level retailing for our joint customers. It will enable trade partners to access rich content including Fare Families and a selection of ancillary services.

How to get started with Oryx Connect

We welcome all trade partners to join Oryx Connect to benefit from full offer and order management capabilities from booking, servicing, ticketing and payment.  This includes intuitive display of Qatar Airways’ Classic, Convenience, Comfort and Elite fares, helping them deliver the most suitable product offering to customers. They will also have access to variety of ancillary products and service offerings, such as select Preferred Seats and add Special Service Requests.  Payment options include industry-standard settlement methods, such as ARC and BSP cash and card, and IATA EasyPay.

Our programme will offer three access options for you to harness the power of this new solution.

Oryx Connect Benefits

Any approved trade partner can join by subscribing to Oryx Connect programme.

  

The choice of three access options for the flexibility to suit your needs

 

 

Our Fare Family upsell propositions and benefits will be easy to review and select.

 

 

Any approved seller can start using Oryx Portal without technical development or additional charges.

 

Oryx Portal enables a non-IATA or a non-BSP agent to easily sell our products.

 

 

Enhanced selling experience, available in 17 languages, with the easy-to-use Oryx Portal interface.

Oryx Connect Capabilities

  • Full availability of our published flight schedules including codeshare flights
  • Ability to sell our published fares including easily identifiable Qatar Airways’ Classic, Convenience, Comfort and Elite fares, and benefits such as free seating and lounge access
  • Depending on the connection type, access rich content including images, videos and flight information with aircraft type, available cabins and interactive seat maps
  • Ability to sell a variety of our private fares for authorised sellers
  • Ability to sell ancillary products such as Preferred Seats and Extra Baggage Allowance* 
  • Ability to add Special Service Requests (SSR) like wheelchair, special meals and others
  • Multiple payment methods in both BSP/ARC (including credit cards and IATA EasyPay) and non-BSP markets
  • Ability to service NDC bookings via Oryx Portal, including rebookings, cancellations and refunds
 

More enhanced capabilities, such as auto-refund and auto-exchange, will be added soon.

The NDC Standard

New Distribution Capability (NDC) is a travel industry-supported transmission standard launched by IATA for the development and market adoption of a XML-based data transmission, that will address the limitations of the current distribution technology.

The NDC Standard enhances the capability of communications between airlines and travel agents and enables the travel industry to transform the way air products are retailed to corporations, leisure and business travelers. For more information visit: https://www.iata.org/en/programs/airline-distribution/ndc/

To learn more, please visit our FAQ page here

For further queries, contact your Qatar Airways account manager

 

 

 

 

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