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MDD VerticaFare Tracking ID Dynamic Fare Tracking ID Histogram Fare Tracking ID Fares Strip Fare Tracking ID Boxever Tracking ID Boxever ML Tracking ID Homepage Fares Tracking ID Boxever Offers Tracking ID Header Checkin ID Manage Booking Checkin ID BPG Desktop ID BPG Mobile ID Complement Journey Link IID Search Results - Manage Booking IID New Destinationprice Discover cta IID Content Strip Manual Fares IID
ALL60431240 ALL54330180 ALL62332760 ALL59705690 ALL21786150 (DefaultValue) ALL11101210 ALL75955700 (DefaultValue) ALL65919200 (DefaultValue) ALL50312570 (DefaultValue) ALL54261150 (Default Value) ALL29548590 (Default Value)
join now teaser image Unlock exclusive rewards
  • Earn Avios on every booking
  • Enjoy award flights & upgrades
  • Pay with Cash + Avios & save
Unlock exclusive rewards
join now teaser image Join Privilege Club
  • Earn Avios on every booking
  • Enjoy award flights & upgrades
  • Pay with Cash + Avios & save
Join Privilege Club

Have your travel plans changed?

Perhaps you’re visiting another city or want your holiday to last a bit longer. Simply change or cancel an award flight or upgrade, for greater flexibility when planning your journey.

Applicable fees

Award flights and upgrades can be changed or cancelled up to three hours before departure. A fee per passenger may apply depending on the time of the change or cancellation, and your tier.

Time Burgundy Silver Gold Platinum
More than 24 hours before departure USD 25 USD 25

Main member: No award fee

 

Other passengers: USD 25

Main member: No award fee

 

Other passengers: USD 25

3 – 24 hours before departure USD 100 USD 100

Main member: No award fee

 

Other passengers: USD 100

Main member: No award fee

 

Other passengers: USD 100

Don’t worry if you change or cancel – eligible government and airport taxes will be refunded, and Avios spent will be credited back to your Privilege Club account.

If you decide not to take your award flight, and there are less than three hours to go before departure, eligible government and airport taxes will be refunded. However, Avios spent will not be credited back to your Privilege Club account.