Help | Qatar Airways
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  • Earn Avios on every booking
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Change flight
Choose other flights that suit your schedule
Name correction
Request a name correction for someone with a booking
Tax Invoice
Share your details to request a tax invoice
Refund & Voucher
Request a refund, or get the amount back as a voucher
Track a refund
Check the current status of your refund

Change flight

×
  • Please enter your last name.
  • Last name must include alphabetical characters only.
  • Please enter your booking reference number.
  • Please enter a booking reference number with 6 alphanumeric characters.

Please enter your booking reference and last name to choose other flights.

Name Correction

×
  • Please enter your last name.
  • Last name must include alphabetical characters only.
  • Please enter your booking reference number.
  • Please enter a booking reference number with 6 alphanumeric characters.

First, enter the booking reference containing the name you wish to correct.

If you booked your trip with a travel agent, please contact them to request a name correction.

Tax invoice

×
  • Please enter your last name.
  • Last name must include alphabetical characters only.
  • Please enter your booking reference number.
  • Please enter a booking reference number with 6 alphanumeric characters.
Please enter your booking reference (PNR) and last name in order to process the request

For tickets purchased through a travel agency, please liaise with them for the tax invoice request.

Refund and travel voucher

×
  • Please enter your last name.
  • Last name must include alphabetical characters only.
  • Please enter your booking reference number.
  • Please enter a booking reference number with 6 alphanumeric characters.

First, enter your booking reference below to get the unutilised value of your ticket refunded, or exchange it for a voucher.

If your ticket was purchased through a travel agency please contact them directly for any refund or travel voucher requests.

Track a refund

×
  • Please enter your last name.
  • Last name must include alphabetical characters only.
  • Please enter your booking reference number.
  • Please enter a booking reference number with 6 alphanumeric characters.

Please enter your booking reference and last name to check your refund status.

More for your trip

How much can I carry?

Find out what your checked baggage allowance is and purchase extra baggage to carry more.

Check my baggage allowance

More for your trip

How much can I carry?

Find out what your checked baggage allowance is and purchase extra baggage to carry more.

Check my Baggage Allowance

Explore our special services

Carriage of Pets
Bring your furry friend along. Request arrangements for travelling with them.
Young solo traveller
For your peace of mind, be sure that children flying alone are taken care of.
Medical assistance
Get the help you need to ensure that your medical needs are looked after.

Carriage of pets

×
  • Please enter your last name.
  • Last name must include alphabetical characters only.
  • Please enter your booking reference number.
  • Please enter a booking reference number with 6 alphanumeric characters.

Please enter your booking reference and last name to submit a request for travelling with your pet.

There may be restrictions on carrying pets abroad. For more information, please click here. Enter your details in the 'Visa and other requirements' section, then scroll down to the 'Customs' section to learn more about cats, dogs and birds. To discover more about flying with pets on board Qatar Airways, please click here.

Young solo traveller

×
  • Please enter your last name.
  • Last name must include alphabetical characters only.
  • Please enter your booking reference number.
  • Please enter a booking reference number with 6 alphanumeric characters.

Enter the booking reference and last name to submit a request.

Medical assistance

×
  • Please enter your last name.
  • Last name must include alphabetical characters only.
  • Please enter your booking reference number.
  • Please enter a booking reference number with 6 alphanumeric characters.

Please enter your booking reference and last name.

  • Please fill in this form in English to make special requests based on your medical needs. Rest assured that we will do all we can, so that you enjoy a safe and comfortable journey.
  • Be sure to submit the form between 7 days and 48 hours before departure.

Frequently asked questions

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