Passengers from all destinations served by Qatar Airways can continue to travel with the airline and transit through Hamad International Airport, World's Best Airport for 2021 according to Skytrax, subject to entry restrictions at their final destination. You will need to hold immigration approval to land at the final city in your itinerary that is operated by Qatar Airways, even if you are taking a connecting flight afterwards.

As we continue in our commitment to getting you where you need to be safely, we thank you for your trust. We are offering you more choices and greater flexibility so you can have the confidence to plan now and travel when you are ready. To learn more about our unrivalled flexible booking policies, visit qatarairways.com/TravelWithConfidence.

We also continue to ensure that we are leading the way in terms of safety and hygiene measures, with new procedures implemented throughout your journey, from check in to arrival at your destination. To learn more visit qatarairways.com/Safety.

Qatar Airways is the largest airline to have flown consistently throughout the COVID-19 pandemic, with our network never falling below 30 destinations. We continue to rebuild our network in line with the reopening of global travel and now serve over 140 destinations.

Please be advised that a number of countries have issued restrictions on entry for overseas travellers. We strongly recommend all passengers check the information published by the Government of their destination country before travelling and visit the International Air Transport Association (IATA) Travel Centre.

In addition to the easing of current entry restrictions to Qatar, a number of new updates will come into effect from Wednesday October 6, 2021 starting at 02:00 am arrival time in Qatar.

Full details on the new requirements can be found on the Ministry of Public Health website at: https://covid19.moph.gov.qa/EN/travel-and-return-policy/Pages/default.aspx

To ensure that travel is safe and to limit the spread of COVID-19, many countries around the world have implemented policies including PCR medical testing, passenger locator forms, and other measures.

To find out what requirements you need to comply with before you travel, depending on your country of origin and final destination, visit qatarairways.com/TravelRequirements.

Qatar Airways requires passengers to wear a face mask throughout their flight.

Qatar Airways will provide face masks, but recommends passengers bring their own for fit and comfort purposes.

Passengers in possession of a Hidden Disabilities Card or a Mask Exemption Card / medical certificate due to a medical condition will be exempt from wearing a face shield and face mask throughout their flight.

Children below 6 years old do not require a face mask.

The Indian Government announced that from 22 May 2021, all passengers travelling outbound from India, who need to provide a negative COVID-19 PCR test to meet the entry requirements of an intermediate transit point and/or their final destination, must present the COVID-19 PCR test report with a QR Code when checking in for their flight. Those who fail to provide a COVID test with a readable QR code will not be permitted to board their flight.

Saudi authorities have suspended entry of passengers from Afghanistan, Argentina, Brazil, Egypt, Ethiopia, India, Indonesia, Lebanon, Pakistan, South Africa, Turkey, United Arab Emirates and Viet Nam effective from 01 August 2021. As a result, Qatar Airways temporarily will not carry passengers from any of these destinations to Saudi Arabia.

Saudi citizens, diplomats and medical staff are exempted from the restrictions.

Passengers who have booked travel directly with Qatar Airways can change, cancel or refund their travel plans via our website or app.

Passengers who have booked through a Travel Agent should first contact their agent directly to make any changes.

To find out what requirements you need to comply with before you travel, depending on your country of origin and final destination, visit qatarairways.com/TravelRequirements.

Effective 22 January 2021, Australia will require all passengers arriving into, or transiting through Australia to provide a negative COVID-19 PCR test from 72 hours or less prior to departure when checking in for their flights.

Due to Qatar Airways' Auckland flight operating via Brisbane, all passengers travelling to of from New Zealand will also be required to present a negative Covid-19 PCR test.

This applies to all passengers aged 5 years and older

Passengers must have taken the test 72 hours or less before the scheduled departure time and present a negative result (“negative” or “COVID-19 not detected” or similar).

Passengers transiting Australia with onward international flights to another country are also required to be tested and provide a negative result.

If a member of a travelling party tests positive to COVID-19, all members of the party will not be allowed to travel to or via Australia.

Due to the travel restrictions announced by the Department Of Infrastructure, Transport, Regional Development and Communications, Qatar Airways is restricted to carrying a limited number of passengers on its flights to Australia. Outbound flights from Australia continue to operate and remain unaffected.

If passengers have questions about proposed travel, or are in need of consular assistance they can contact their nearest Australian Embassy, High Commission or Consulate, or the 24 Hour DFAT Consular Emergency Centre Helpline: 

•             Outside Australia: +61 2 6261 3305
•             Within Australia: 1300 555 135