Welcome to oneworld
Welcome to oneworld
Discover
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Fly with a brighter alliance
Welcome to oneworld®, an alliance of 13 world-leading airlines committed to providing the highest level of service and connecting you to over 900 destinations around the world. It’s the brightest way to travel to more than 170 territories worldwide.
Enjoy an array of special privileges and rewards, which include earning and redeeming Avios on all oneworld member airlines and for top tier members, access to over 620 premium airport lounges.
Your ticket to more destinations around the globe
Plan your next journey, with comprehensive flight schedules and routing information for all oneworld member airlines and their affiliates.
Learn more
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Be recognised
As a oneworld traveller, satisfaction awaits you around the globe. Your frequent flyer status is recognised across all member airlines and you are entitled to a range of benefits, which are provided according to the following oneworld tier levels, no matter which cabin class you are flying in:
Tier benefits
Privilege Club Silver Privilege Club Gold Privilege Club Platinum oneworld Ruby oneworld Sapphire oneworld Emerald Earn & redeem Avios on all oneworld member airlines All benefits of Ruby, plus the following: All benefits of Sapphire, plus the following: Earn Qpoints towards your tier statuson all eligible oneworld flights Access to Business Class lounges Access to First Class lounges Access to Business Class priority check-in Priority boarding Access to First Class priority check-in Access to preferred or pre-reserved seating Extra baggage allowance Fast Track at security lanes Priority on waitlists and when on standby Priority baggage handling *Access to preferred or pre-reserved seating is in accordance with the individual policy of the oneworld member airline operating the flight. First and Business Class check-in desks and lounges are not available at all airports. Fast track is not available at all airports. oneworld benefits are available only to passengers on scheduled flights that are both marketed and operated by a oneworld member airline (marketed means that there must be a oneworld member airline’s flight number on your ticket). Alaska Airlines, American Airlines, British Airways, Cathay Pacific, Finnair, Iberia, Japan Airlines, Royal Air Maroc, Malaysia Airlines, Qantas, Qatar Airways, Royal Jordanian, S7 Airlines, SriLankan Airlines and oneworld are trademarks of their respective companies. LATAM Airlines (Paraguay) is currently not a part of oneworld. Some limitations and exceptions may apply. For more information, visit www.oneworld.com/benefits.
Other benefits
Qatar Airways is pleased to offer passengers the courtesy of through check-in of themselves and their bags to their final destination when travelling on multi-sector journeys involving connections onto other oneworld member airlines, even when the trip is booked using separate tickets.
However, customers should note that through check-in may not be possible on their return journey if their trip starts with another airline that does not provide the same level of service.
We know your time is precious and you would prefer to relax in one of the 650 oneworld lounges rather than wait in line at airport security. That is why, at select airports worldwide, oneworld Emerald frequent flyers can access the ‘Fast Track’ or ‘Priority Lanes' at security check points no matter which cabin they are travelling in.
Due to restrictions or local agreements with Security Fast Track facility operators, not all oneworld carriers are currently able to extend this benefit to all Emerald tier customers.
Privilege Club members can earn Avios and Qpoints on booking classes for flights marketed** and operated*** by any oneworld airline without having to join a separate frequent flyer programme.
The number of Avios you can earn when flying with one of the oneworld member airlines depends on the airline, cabin, and booking class of travel.
Privilege Club members can also redeem their Avios for complimentary flights operated** by oneworld airlines or for journeys involving sectors**** on any number of oneworld carriers.
Additional information:
** Marketed refers to the airline whose flight number is specified on your booking.
*** Operated refers to the airline you are flying on.
**** A sector is a part of your itinerary e.g a return trip from London to Bangkok is a 4 sector journey i.e. LHRDOH (1) – DOHBKK (2) – BKKDOH (3) – DOHLHR (4)
If your oneworld frequent flyer tier status is Emerald or Sapphire, or you are travelling in a First or Business Class cabin on any oneworld member airline, you can access more than 650 airport lounges throughout the world. This means you can relax or catch up with work in comfort and style before departure, regardless of which oneworld member airline you choose to fly with.
- To be eligible, you must be departing on a flight that is both marketed and operated by a oneworld member airline.
- Qatar Airways Premium Lounges are not included in oneworld lounge access policy. However, oneworld customers holding First or Business Class tickets on Qatar Airways or other oneworld members are invited to use the lounges.
- Some lounges may get busy at peak times, and access to them may be restricted as a result.
- A non-affiliated third party may operate some lounges on behalf of the individual airline. Access to some lounges operated by third-parties on behalf of oneworld member airlines may be restricted at some times.
- Arrivals lounges are excluded.
- Spa and pre-flight dining facilities are excluded.
- British Airways Concorde lounges are excluded.
Enjoy exclusive access to premium airport lounges around the world with oneworld Emerald or Sapphire frequent flyer tier status. Members of oneworld airline frequent flyer programmes with the equivalent of oneworld Emerald or Sapphire tier status can use any lounge offered by any oneworld airline when departing on any flight marketed and operated by any oneworld member airline, regardless of cabin class being flown.
Emerald tier frequent flyers can use First Class, Business Class or frequent flyer lounges.
- Sapphire tier frequent flyers are welcome in Business Class* or frequent flyer lounges. *Does not include Qantas Domestic Business Lounges
- Emerald and Sapphire members may invite one guest to join them in the lounge. The guest must also be travelling on a flight operated and marketed by a oneworld carrier.
- You must be prepared to show your boarding pass and frequent flyer membership card, with oneworld Emerald or Sapphire tier status, to access a lounge.
The following exceptions apply:
- American Airlines and Qantas offer programmes enabling customers to pay to gain access to their lounges. These programmes are not part of the oneworld agreement, and members of these programmes are not entitled to access lounges under the oneworld agreement.
- American Airlines AAdvantage® members, regardless of their tier status or class of travel, are not eligible for lounge access when travelling solely on North American flights within or between the U.S., Canada, Mexico (except Mexico City), the Bahamas, Bermuda and the Caribbean. For more information, visit, http://www.aa.com/i18n/travelInformation/airportAmenities/AdmiralsClub.jsp
- Qantas Frequent Flyer Gold members, regardless of their oneworld tier status, cannot access Qantas Domestic Business Lounges.
- Qatar Airways Premium Lounges are not included in oneworld lounge access policy. However, oneworld customers holding First or Business Class tickets on Qatar Airways or other oneworld members are invited to use the lounges.
- Guests are not permitted in Qatar Airways Premium lounges.
- TAM First Class Lounge in Sao Paulo Guarulhos International Airport is excluded.
Indulge yourself before departure in a wider range of airport lounges when you fly First Class or Business Class with any oneworld member airline.
- Customers flying First or Business Class have access to the equivalent class of lounge regardless of their frequent flyer status. First Class passengers may use a Business Class or frequent flyer lounge if a First Class lounge is not available.
- First Class passengers may invite one guest to join them in the lounge. The guest must also be travelling on a flight operated and marketed by a oneworld airline.
Connecting between oneworld marketed and operated flights:
- First and Business Class customers connecting on the same day of travel, or before 6am the following day, can access the lounge when travelling between an international long haul* and an international short haul or domestic flight (and vice-versa). (* a oneworld international long haul flight is defined as an international flight marketed and operated by any oneworld carrier with a scheduled flight time longer than 5 hours)
- Lounge access will be determined on the international long haul ticketed flight (either First of Business Class) regardless of the ticketed class of travel on the international short haul or domestic flight.
- You must be prepared to show your boarding pass or itinerary showing travel in First or Business Class on the international long haul flight, in order to access the lounge before your international short haul or domestic flight.
The following exceptions apply:
- First and Business Class customers who do not hold Emerald or Sapphire tier status are not eligible to access American Airlines lounges when travelling on solely domestic flights within the U.S. or between the U.S. and Canada, Mexico [except Mexico City], the Bahamas, Bermuda and the Caribbean); customers travelling in First or Business Class on U.S. transcontinental flights between JFK-LAX, JFK-SFO and MIA-LAX (and vice-versa) are eligible for lounge access.
- Guests are not permitted in Qatar Airways Premium lounges.
Additional Information
The chart below shows the main benefits that are offered by all oneworld member airlines to Emerald, Sapphire and Ruby tier members.
For more details on oneworld please click here.
oneworld tier benefits oneworld tier status Ruby Sapphire Emerald Qatar Airways Privilege Club membership tiers Burgundy
Silver
Gold
Platinum
Earn Avios and Qpoints on all oneworld flights Yes Yes Yes Yes Redeem Avios on all oneworld flights Yes Yes Yes Yes Access to Business Class priority check-in - Yes Yes Yes Access to preferred or pre-reserved seating * - Yes Yes Yes Priority on waitlists and when on standby - Yes Yes Yes Access to Business class lounges - - Yes Yes Priority boarding - - Yes Yes Extra baggage allowance - - Yes Yes Priority baggage handling - - Yes Yes Fast track at security lanes - - - Yes Access to First Class priority check-in - - - Yes Access to First Class lounges***** - - - Yes ● *In accordance with the individual policy of the oneworld member airline operating the flight.
● ** Marketed refers to the airline whose flight number is specified on your booking.
● *** Operated refers to the airline you are flying with.
● **** A sector is a part of your itinerary e.g a return trip from London to Bangkok is a 4 sector journey, i.e. LHRDOH (1) – DOHBKK (2) – BKKDOH (3) – DOHLHR (4)
● ***** Does not grant access for Premium Lounges unless holding a Premium Ticket. Lounge entry is subject to lounge capacity.
● Lounge access is available on the day of departure when the next onward flight is marketed and operated by a oneworld airline.
● To gain access to lounge, eligible frequent flyer programme members must show their frequent flyer programme membership card (plastic card) and a valid ticket and/or boarding card for a departure marketed and operated by any oneworld airline from that city on that day.
● At peak periods, access to some lounges may be restricted because of capacity constraints. Access may not apply at a limited number of lounges operated by third parties.
● Lounge access is not available to American Airlines’ AAdvantage members travelling on wholly North American itineraries (within the USA, Canada, Mexico (except Mexico City), Bermuda, Bahamas and the Caribbean).
● Code-share flights carrying the codes of oneworld member airlines but operated by non-oneworld airlines do not offer oneworld services and benefits
● American Airlines and Qantas offer programmes enabling a customer to pay to gain access to their lounges. These lounge members do not automatically gain access to other oneworld carrier lounges as part of the oneworld agreement, but may qualify on oneworld lounge access rules.
● Access to arrival lounges is not covered by oneworld agreements.
- To be eligible, you must be departing on a flight that is both marketed and operated by a oneworld member airline.
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Exploring the world has never been easier
With access to over 1,000 destinations in more than 170 territories across the oneworld alliance network, our round-the-world fares enable you to travel the world with ease.
Simply choose between a straightforward continent-based fare (oneworld Explorer) or a more versatile distance-based fare (Global Explorer) to enjoy the ultimate round-the-world journey.
Terms and conditions apply, and are available on oneworld.com at the links below.
oneworld Explorer
Representing outstanding choice, convenience and value, your oneworld Explorer fare is based on the number of oneworld continents you choose to visit or pass through.
Learn more about oneworld Explorer or plan and book your oneworld Explorer round-the-world trip online.
Global Explorer
Delivering even greater flexibility, with more airlines to choose from, your Global Explorer fare is based on the total distance travelled throughout your journey.
Create your perfect inter-continental journey
oneworld Circle Fares are ideal for those travellers who wish to visit multiple continents without actually flying all the way around the world.
If you are visiting the continents that border the Pacific Ocean, oneworld Circle Fares offer you superb flexibility, convenience and value for money.
Circle Pacific: Explore continents that border the Pacific Ocean, including Asia (Cambodia, China, Hong Kong, Indonesia, Japan, Korea, Malaysia, Philippines, Singapore, Taiwan, Thailand and Vietnam), North America (USA and Canada), South America and Australia/New Zealand with oneworld Circle Pacific.
One continent. Endless possiblities.
Giving you the freedom to explore multiple destinations within a single continent, a oneworld Visit Pass is designed with maximum choice, value and flexibility in mind.
Learn more about the oneworld single-continent Visit Passes.
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Global support
Connecting between airlines at unfamiliar airports can be a stressful experience, especially if your flight is delayed. oneworld recognises the impact delays and missed connections can have on your plans and on your life. That is why oneworld member airlines have partnered together to form teams of connection experts: oneworld Global Support.
At select airports across the alliance network, teams are proactively monitoring connecting flights and, whenever possible, they will meet and assist you if your connection is in jeopardy. The oneworld Global Support teams will do their best to allow you to use dedicated fast track lanes through immigration or security to help you catch your next flight. Our teams will also do everything possible to transfer your baggage so that it makes it on time to your final destination.
If you miss your connecting flight, the oneworld Global Support team will provide you with updated travel information, a new boarding pass and, where applicable, assistance with overnight accommodations.
oneworld Global Support is currently available at Boston, Chicago O’Hare, Dallas/Fort Worth, Helsinki, Hong Kong, London Heathrow, Los Angeles, Madrid, Miami, New York JFK and Tokyo Narita. The service is offered at these airports whenever possible, subject to operational constraints.
Transfer seamlessly throughout the oneworld network
As a oneworld passenger, our aim is to provide you with unrivalled service, support and recognition every time you travel within our extensive alliance network.
Representatives from our member airlines are on hand to ensure your journey is as smooth as possible whenever you transfer between our member airlines’ flights, from checking in your luggage to your final destination to helping you find the right lounge.
oneworld transfer counters and service desks are located in key airports around the world and are clearly marked with the oneworld logo for easy identification.
Through check-in
Qatar Airways is pleased to offer passengers the courtesy of through check of themselves and their bags to their final destination when travelling on multi-sector journeys involving connections onto other oneworld member airlines, even when the trip is booked using separate tickets.
However, customers should note that through check may not be possible on their return journey if there trip starts with another airline that does not provide the same level of service.
