Help | Qatar Airways
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  • Please enter your last name.
  • Last name must only include alphabetical characters.
  • Please enter your booking reference number.
  • Please enter a booking reference number with 6 alphanumeric characters.
First, enter your booking reference below to get the unutilised value of your ticket refunded, or exchange it for a voucher worth 10% more.

If your ticket was purchased through a travel agency please contact them directly for any refund or travel voucher requests. 

  • Please enter your last name.
  • Last name must only include alphabetical characters.
  • Please enter your booking reference number.
  • Please enter a booking reference number with 6 alphanumeric characters.
First, enter the booking reference containing the name you wish to correct.

If your ticket was purchased through a travel agency please contact them directly for any refund or travel voucher requests. 

  • Please enter your last name.
  • Last name must only include alphabetical characters.
  • Please enter your booking reference number.
  • Please enter a booking reference number with 6 alphanumeric characters.

Please enter your booking reference and last name to check your refund status.

  • Please enter your last name.
  • Last name must only include alphabetical characters.
  • Please enter your booking reference number.
  • Please enter a booking reference number with 6 alphanumeric characters.
Please enter your booking reference and last name to submit a request for travelling with your pet.
Requirements for travelling with pets

There may be restrictions on carrying pets abroad. For more information, please click here. Enter your details in the 'Visa and other requirements' section, then scroll down to the 'Customs' section to learn more about cats, dogs and birds. To discover more about flying with pets on board Qatar Airways, please click here.

  • Please enter your last name.
  • Last name must only include alphabetical characters.
  • Please enter your booking reference number.
  • Please enter a booking reference number with 6 alphanumeric characters.
Enter the booking reference and last name to submit a request.
  • Please enter your last name.
  • Last name must only include alphabetical characters.
  • Please enter your booking reference number.
  • Please enter a booking reference number with 6 alphanumeric characters.
Complete this COVID-19 consent form before you fly.
  • Please enter your last name.
  • Last name must only include alphabetical characters.
  • Please enter your booking reference number.
  • Please enter a booking reference number with 6 alphanumeric characters.
Please enter your booking reference (PNR) and last name in order to process the request

For tickets purchased through a travel agency, please liaise with them for the tax invoice request.

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