Your safety is our priority
Your safety is our priority
Travel safely with one of the most experienced airlines
As one of the largest and most experienced global airlines throughout the COVID-19 crisis, you can rely on us to take you on your next journey safely. We continue to ensure that our safety and hygiene measures are of the highest standard, with new procedures implemented throughout your journey, from check in to arrival at your destination.
The following passengers are not required to wear a face mask:
- Passengers on all flights in possession of a hidden disabilities card, mask exemption card or medical certificate, due to a medical condition
- Children below six years of age (including infants) on all flights, except flights to and from the United States of America
Face masks on all flights to and from the United States of America (USA)
Children below two years of age (including infants), on all flights to and from the USA, are not required to wear a face mask. The refusal to wear a face mask by all other passengers, except those who are medically exempt, is a violation of USA Federal Law and may result in denial of boarding, removal from the aircraft and/or penalties under USA Federal Law. According to USA authorities, passengers may not wear face masks with exhalation valves, slits, and punctures.
FFP2 Face masks on all flights to and from Italy
All passengers travelling to and from Italy are required to wear a FFP2 face mask. Passengers who do not present an FFP2 mask may be denied boarding.