Optional services and fees
Depending on your travel needs, Qatar Airways offers a range of additional services which complement your journey with us. Below is a list of these optional services as well as the fees that would apply on purchase.
Tickets purchased or modified by phone, at the airport or through a Qatar Airways Ticket Office include a non-refundable service fee starting from $25.
Tickets re-issued by phone, at the airport or through a Qatar Airways Ticket Office include a non-refundable service fee starting from $15.
With our generous baggage allowance, you can carry all your travel essentials and more.
Baggage allowances may vary according to route and cabin class.
| Route | First Class | Business Class | Economy Class |
|---|---|---|---|
| Flights to and from Brazil | 2 pieces, each not to exceed 32kg (70lb) and a maximum dimension of 158cm (62in) | 2 pieces, each not to exceed 32kg (70lb) and a maximum dimension of 158cm (62in) | 2 pieces, each not to exceed 23kg (50lb) and a maximum dimension of 158cm (62in) |
| Flights between Brazil and Argentina | 2 pieces, each not to exceed 32kg (70lb) and a maximum dimension of 158cm (62in) | 2 pieces, each not to exceed 32kg (70lb) and a maximum dimension of 158cm (62in) | 2 pieces, each not to exceed 23kg (50lb) and a maximum dimension of 158cm (62in) |
| All other flights to and from Argentina, Canada, and the U.S. | 2 pieces, each not to exceed 32kg (70lb) and a maximum dimension of 158cm (62in) | 2 pieces, each not to exceed 32kg (70lb) and a maximum dimension of 158cm (62in) | 2 pieces, each not to exceed 23kg (50lb) and a maximum dimension of 158cm (62in) |
| Flights between Doha, Casablanca and Marrakech | 60kg (132lb) and a maximum dimension of 300cm (118in) | 60kg (132lb) and a maximum dimension of 300cm (118in) | 45kg (99lb) and a maximum dimension of 300cm (118in) |
| Flights from Africa | 65kg (143lb) and a maximum dimension of 300cm (118in) | 65kg (143lb) and a maximum dimension of 300cm (118in) | 45kg (99lb) and a maximum dimension of 300cm (118in) |
| Flights to and from all other destinations | 50kg (110lb) and a maximum dimension of 300 cm (118in) | 40kg (88lb) and a maximum dimension of 300 cm (118in) | 30kg (66lb) and a maximum dimension of 300 cm (118in) |
Baggage allowance on code-share and interline journeys
Does your journey include travel on an airline other than Qatar Airways (including Qatar Airways code-share flights such as those of Cathay Pacific)? If so, that airline may offer you a lower baggage allowance. Baggage allowances on code-share routes are determined by IATA's Most Significant Marketing Carrier (MSC) rule.
Where a code-share or interline flight is part of an itinerary that begins or ends in the U.S.A. or Canada, baggage allowances and charges applicable at the itinerary’s origin will apply throughout.
If you are booking a journey that includes a code-share flight with another carrier, please contact us to confirm your baggage allowance.
Contact usIn addition to the regular checked-in baggage allowance you may carry, you may also bring along hand baggage on board the cabin during your Qatar Airways flight:
- First Class and Business Class customers are allowed to carry two pieces of baggage on board, not to exceed a total weight of 15kg (33lb)
- Economy Class customers are allowed to carry one piece of baggage, not to exceed 7kg (15lb)
For tickets issued in Brazil, Economy Class customers on flights to or from Brazil are allowed to carry one piece of baggage, not to exceed 10 kg (22lb)
Liquids and gels in hand baggage
You may carry liquids, gels, pastes and aerosols in containers up to 100ml (3.4oz) in your hand baggage. Containers larger than 100ml cannot be accepted even if only partly filled. Your containers should be carried in a transparent, resealable, quart- or litre-sized bag no larger than 20x20cm (8x8in). Please ensure all items fit comfortably in the plastic bag.
Airport security will ask you to produce your transparent bag of liquids separately for screening. There are no restrictions on baby foods and medication. However, you may be required to present a prescription for medication you want to take onboard.
Security check for personal electronic devices (UK and USA)
Passengers on UK and USA-bound Qatar Airways flights departing or transiting from Hamad International Airport with personal electronic devices must adhere to the following instructions.
UK-bound flights
- You may be asked by security staff to turn on personal electronic devices that are larger than a mobile phone, including tablets, e-books and laptops during the security screening conducted at the boarding gate.
- Ensure your electronic device(s) has sufficient power to be switched on to demonstrate its functionality. Make sure you do not deplete power in your devices as charging points at the airport might be limited and you may require an adapter.
- Devices without any power will be placed in a secure location on the aircraft that cannot be accessed, and returned at the final destination.
- If more than six personal electronic individual devices are already secured, then you will have to check-in your device into your hand baggage, which will be stored in the aircraft hold.
- If you are unable to check-in your hand baggage with the device or do not have a hand baggage, then your item will need to be deposited with Lost and Found. You will then be required to make a claim on the airline website and collect the item from the airport on your return.
USA-bound flights
- With immediate effect, all personal electronic devices carried on board all USA-bound flights from Doha, are subject to enhanced security screening.
- Ensure your electronic device(s) has sufficient power to be switched on to demonstrate its functionality. Make sure you do not deplete power in your devices as charging points at the airport might be limited and you may require an adapter.
- Consider packing all personal electronic devices that you do not intend to use in-flight into your check-in baggage.
- Examples of personal electronic devices that are subject to enhanced security screening include: DSLR camera | Radio | E-reader | Walkie-talkie | Laptop | Tablet | Water purifier | Large game console | Monitor| CD-ROM | Drone | Electric guitar | Printer and scanner
| Preffered Seats price list | Medium/long haul routes | Ultra long haul routes |
|---|---|---|
| Comfort | $30 | $50 |
| Extra legroom | $30 | $75 |
| A380 upper deck | $50 | $75 |
* Ultra long haul regions include the following regions Americas, Australia and New Zealand.
* Purchase conditions apply.
Change and Refund fees apply to Privilege Club members in case of redeeming a booking. These fees vary based on membership type.
Fare rules - change conditions
● Change fee applies based on membership tier and per ticketed passenger
● Any change done more than 24 hours prior to departure:
● Travel of a Platinum or Gold main member – No change fee applies
● Travel of a Silver, Burgundy or a family/guest of a Platinum and Gold member – 25 USD apply
● Any change done between three hours and 24 hours prior to departure:
● Travel of a Platinum or Gold main member – No change fee applies
● Travel of a Silver, Burgundy or a family/guest of a Platinum and Gold member – 100 USD apply
● Change within three hours or after departure is considered as a no-show:
● Qmiles and Cash collected is forfeited
● Only airport and government taxes will be refunded
Refund conditions
● Refund fee applies based on membership tier and per ticketed passenger
● Any Refund done more than 24 hours prior to departure:
● Platinum or Gold main member – No refund / cancellation fee applies
● Silver, Burgundy or a family/guest of a Platinum and Gold member – USD25 apply
● Any Refund done between three hours and 24 hours prior to departure:
● Platinum or Gold main member – No refund / cancellation fee applies
● Silver, Burgundy or a family/guest of a Platinum and Gold member – USD100 apply
● Refund within three hours or after departure is considered as a no-show:
● Qmiles and Cash collected is forfeited
● Only airport and government taxes will be refunded.
● No-show fees are not charged
Privilege Club excess baggage rates
| Rate | Excess baggage rates range between 2,250 and 14,000 Qmiles per kg. Excess Baggage rates range between 40,000 Qmiles per piece (online), and 50,000 Qmiles per piece (offline) for the Americas. |
| Minimum and maximum limits | Excess baggage can be redeemed for minimum 1 kg and maximum 10 kg. |
To avail the unaccompanied minor service, an adult fare needs to be purchased for the child.
Qatar Airways also offers an escort service for children travelling alone. A dedicated airline representative will accompany your child throughout the journey.
To avail the escort service for the child, Qatar Airways will also charge a return fare for the airline representative who will act as an escort for your child.
Learn more
If you are still undecided with your reservation, you can now hold your booking along with the guaranteed fare in exchange of a minimum fee for up to 72 hours.
Qatar Airways will hold the booking for free for the first 24 hours for flights originating or departing from the United States if the flight is more than one week from the date of booking.
The fee for holding the booking for flights departing in less than a week, or for holding the booking for longer than 24 hours will vary from 10 USD - 30 USD, depending on the point of origin.
If your schedule permits, we recommend you allow yourself time to enjoy our paid lounge access, fully extending your world-class experience long before boarding.
Paid access rates
| Lounge | Adult rate (12 years old and above) | Child rate (2 to below 12 years old) |
| Almourjan Business | QAR 450 | QAR 230 |
| First Class Lounge | QAR 300 | QAR 150 |
| Business Class Lounge | QAR 250 | QAR 130 |
| First and Business Class Arrival Lounges | QAR 200 | QAR 100 |
Our personalised Al Maha Services aim to ensure a comfortable and speedy experience when arriving, departing or transferring through Hamad International Airport.
You can use Al Maha Services to expedite immigration and customs clearance at the Al Maha Lounge. Al Maha services also include: access to different lounges, limo airside, family packages and flower bouquets and the fees for these services ranging between USD 47 – USD 605.
Upgrade offers may be available for certain fare types and fees may vary from USD 900 to USD 1,999 per flight per person.
Protect your travel plans and get peace of mind with our travel insurance.
Travel Guard® for Qatar Airways is designed to insure you against expenses and inconvenience caused by emergencies and unforeseen circumstances.
You can purchase travel insurance for your trip using the 'Manage Booking' option after the booking has been made.
Fees range from USD 88 to 646 , depending on the duration of the trip (number of days).