Qatar Airways works with trusted service providers to support its operations and may transfer personal information internationally where required to provide its services.
Last updated: October 2026
Outsourcing of personal data processing
To facilitate effective processing of personal information, Qatar Airways outsources certain activities as follows:
| Name of outsourced processing party | Outsourced activities | Country/Region |
| Amadeus IT Group S.A | Flight booking and retention of Privilege Club membership information for the purposes of passenger processing. | EEA |
| Salesforce.com, Inc. | Customer relationship management | EEA |
| PROS Holdings Inc. | Flight forecasting, optimizing, and reporting (Manage end-to-end Groups sales) | EEA |
| Infobip | Instant messaging | Qatar |
| Adobe Systems Software Ireland Limited | Customer profiling and personalisation, web analytics processing, digital marketing and acquisition activities | EEA, USA, Singapore, UK |
| Pisano Limited | Customer surveys | Qatar |
| Vibe Systems Limited | Provision of a web-based booking engine and content management system and e-commerce platform | EEA |
| J2 Martech Corp (i-contact) | B2B - Electronic newsletter distribution | USA, EEA |
| ETrawler Unlimited Company (Cartrawler) | Referral of individuals and agents to car rental and mobility solutions | EEA |
| Plaza Premium Lounge Management Limited | Airport hospitality experiences and passenger service solutions | Hong Kong and other location of relevant lounge/ facility |
| Bagpoint BV | Luggage transport service | Netherlands |
| Al Jazeera Printing Press Co. L.L.C | Membership card fulfillment | Qatar |
| Points.com Inc. | Avios points transactions | Canada, USA |
| Sutherland Global Services Inc. | Revenue Accounting Services | India |
| Revenue Audit Services | ||
| Coforge | Revenue Audit Services | India |
| Cvent FZ-LLC | RSVP system for corporate events: invitation management, response collection, event communication, attendance tracking | USA, India, Australia, Singapore |