Onboard connectivity | Qatar Airways

On-board connectivity

Oryx One Communications

The world is at your fingertips with Qatar Airways' state-of-the-art communication. Stay connected with the OnAir mobile service. Onboard Wi-Fi makes it easy to stay on top of your work or entertained with uninterrupted access to friends, family, colleagues and clients.

Once the aircraft is above 10,000 feet, you can use your portable electronic devices (PEDs) and send SMS and MMS or access your email and browse the Internet to stay in touch with everyone on the ground.

*Available on select aircraft.

Call or send an SMS

Switch on your mobile phone and wait for the 'OnAir' or 'Aeromobile' network signal to appear. If your device doesn’t automatically select the network, go to your device’s network settings. Make sure your phone is not set to flight mode.

To send an SMS or MMS enter '+' then the country code and then the phone number (remember to drop the '0' in front of the phone number).

On board Wi-Fi

Enable Wi-Fi on your laptop, tablet or smartphone, and select 'Oryx One.'

You will need to launch your web browser, which will display the log-in web portal. From the portal, simply select your preferred price plan.

Connect on board

  1. Switch to 'silent' mode Keep your fellow passengers in mind. Please switch to 'silent' or 'vibrate' mode.
  2. International roaming charges You will be billed by your mobile services provider
  3. 100% certified and safe The system has been thoroughly tested, so there's no risk to the aircraft.
  4. Switch off for take-off and landing All devices should be switched off or switched to 'airplane' mode'

Portable Electronic Devices (PEDs)

You can use your e-readers, tablets and smartphones from gate to gate i.e. including taxiing, take-off and landing without a risk to safety.

Note that on-board Wi-Fi is only available on certain aircraft. Please follow cabin crew instructions at all times. 

View our FAQ section for more information.

*Oryx One Communications is available on all A380, A350, B787, A319, and select A320, A321, and A330-200 aircraft.

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