On-board connectivity

Oryx One Communications

The world is at your fingertips with Qatar Airways' state-of-the-art communication. Stay connected with the OnAir mobile service. Onboard Wi-Fi makes it easy to stay on top of your work or entertained with uninterrupted access to friends, family, colleagues and clients.

Once the aircraft is above 10,000 feet, you can use your portable electronic devices (PEDs) and send SMS and MMS or access your email and browse the Internet to stay in touch with everyone on the ground.

*Available on select aircraft.

Call or send an SMS

Switch on your mobile phone and wait for the 'OnAir' or 'Aeromobile' network signal to appear. If your device doesn’t automatically select the network, go to your device’s network settings. Make sure your phone is not set to flight mode.

To send an SMS or MMS enter '+' then the country code and then the phone number (remember to drop the '0' in front of the phone number).

On board Wi-Fi

Enable Wi-Fi on your laptop, tablet or smartphone, and select 'Oryx One.'

You will need to launch your web browser, which will display the log-in web portal. From the portal, simply select your preferred price plan.

Electronic devices on flights to the United States

Effective 21 March 2017, in accordance with new US government regulations, all passengers travelling on United States-bound flights are prohibited from carrying any electronic devices on board the flight other than cellular and smart phones and medical devices needed during the flight.

Qatar Airways has made special arrangements to assist passengers in securing their devices in the aircraft’s baggage hold. These will be tagged, loaded as check-in baggage and returned safely to the customer on arrival to the US.

Prohibited devices, including laptops, tablets, DVD players and electronic games, must be carried in checked luggage only.

Qatar Airways 'Laptop Loan' service

Qatar Airways is working to ensure compliance with the recently imposed electronics restrictions, while doing its utmost to minimise the effect on customer experience. With this in mind, the airline has introduced a special laptop loan service for Business Class passengers travelling to the United States from Doha and US-bound passengers transiting in Doha.

This service gives Business Class passengers the option to use laptops loaned by the airline as they travel on Qatar Airways flights – meaning uninterrupted productivity and service throughout their journey. Complimentary laptops will be available for use on all US-bound flights and can be collected after boarding.

Browse FAQs

Connect on board

  1. Switch to 'silent' mode Keep your fellow passengers in mind. Please switch to 'silent' or 'vibrate' mode.
  2. International roaming charges You will be billed by your mobile services provider
  3. 100% certified and safe The system has been thoroughly tested, so there's no risk to the aircraft.
  4. Switch off for take-off and landing All devices should be switched off or switched to 'airplane' mode'

Portable Electronic Devices (PEDs)

You can use your e-readers, tablets and smartphones from gate to gate i.e. including taxiing, take-off and landing without a risk to safety.

Note that on-board Wi-Fi is only available on certain aircraft. Please follow cabin crew instructions at all times. 

View our FAQ section for more information.

*Oryx One Communications is available on all A380, A350, B787, A319, and select A320, A321, and A330-200 aircraft.

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