Don't let your holiday stays go to waste
Don't let your holiday stays go to waste
Claim missing Avios on your stays with our hotel partners
To claim missing Avios with our hotel partners, please send your proof of stay to the respective partner along with a copy of the transaction or receipt.
Click any of the below links to find contact details
Please log in to your account to claim missing Avios on ALL, Accor’s lifestyle loyalty program. Alternatively, you can click here to fill the form.
Address:
HHonors Customer Care, 163 Penang Road #06-04, Winsland House II, Singapore 238463
Tel: (+65) 6 295 9023
Fax: (+65) 6 733 7300
Email: hhonors@hilton.com
Address:
World of Hyatt , Customer Service Center, PO Box 27089, Omaha, NE 68127-0089 USA
Email: worldofhyatt@hyatt.com
Please note it might take up to 10 business days for miles to post to your account after you completed your stay. To submit a claim for missing Avios from a past Marriott Bonvoy stay, please email the following information to bonvoy.program@marriott.com
- First and last name on reservation.
- Email address.
- Marriott Bonvoy account number.
- Reservation confirmation number.
- Check-in and check-out date.
- Hotel name.
- Copy of your hotel bill.
- Preferred Airline Frequent Flyer program listed in your Marriott Bonvoy profile.
- Frequent Flyer account number.
Upon receipt of this submission, please allow 8 weeks for the request to be processed.
Address:
560 W Washington Blvd. Suite 310, Chicago, IL 60661
Tel: (+1) 855 355 7625
Email: concierge@rocketmiles.com
Address:
28F, Kerry Centre, 683 Kings Road, Quarry Bay, Hong Kong
Tel: (+852) 2197 5600
Fax: (+852) 2331 9103
Email: ffp_cro@shangri-la.com
