Cordless hair straighteners and flat iron devices containing lithium batteries and gases to/from, or via, the United States of America are now prohibited in checked baggage: TSA Restrictions.

Cordless hair straighteners that contain lithium metal or lithium ion batteries or are gas or butane fuelled are only allowed in carry-on bags.

The device must be protected from accidental activation and safety cover must be securely fitted over the heating element.

Gas refills (spare cartridges) are prohibited for air transport.

For more information on portable electronic devices: FAA Pack Safe.

For decisions made by TSA: QR Conditions of Carriage Article 9 Baggage point 11 applies.

Qatar Airways would like to remind our passengers travelling to the Republic of Singapore to exercise caution and ensure they do not carry any items containing tobacco, as specified by the authorities. These include:

• Electronic cigarettes and Vaporisers
• Chewing tobacco (such as Nicotine Pouches and similar products)

We encourage all passengers to review the official Immigration and Checkpoints Authority (ICA) guidelines prior to their journey, to remain informed about prohibited items when entering Singapore. Further information is available on the ICA website: https://www.ica.gov.sg/enter-transit-depart/entering-singapore/what-you-can-bring/prohibited-controlled-dutiable-goods

Please be advised that, effective 12 October 2025, the European Union will gradually introduce a new Entry/Exit System (EES). This change will apply to the non-Schengen nationals entry and exit procedures at Schengen Area borders.

Passengers are encouraged to review the new requirements and check how these changes may affect their journey by visiting the official EU website.

According to a communique received from Ministry of Land, Infrastructure and Transport of South Korea, following restrictions are imposed with immediate effect, on “curling irons” with inseparable integrated batteries.

• If the battery is integrated and unable to remove, such curling irons are not allowed in checked or carry-on baggage.

Unless,

• Such curling irons can be placed on “flight-mode” by the user. When in “flight mode”, they are acceptable in carry-on baggage, with the approval from the airline.

Your safety is our priority. Power banks, e-cigarettes and vapes have the potential to overheat, emit fumes and smoke or self-ignite and catch fire.

If you want to carry these items, never place them in your checked-in baggage. Only carry them with you inside the aircraft cabin by following the requirements below:

• Do not charge your power banks, e-cigarettes or vapes on board the aircraft.
• Do not move the seat if you drop a device in your seat. Inform cabin crew immediately.
• Do not travel with any lithium battery powered equipment or power banks, that have damaged batteries, or have been recalled by authorities/manufacturers due to safety reasons. This includes using damaged or faulty cables onboard.
•  Use in-seat USB ports or sockets where available, to charge your portable electronic devices (excluding power banks, e-cigarettes and vapes).
•  Keep the power bank in view, if using it to charge other allowed electronic devices. (Do not stow them in your carry-on bag or in the overhead bins while charging these other devices).
• Keep devices containing lithium batteries and loose batteries away from flammable items such as perfumes when placed inside your carry-on bag.
• Inform staff immediately should your device overheat, emit smoke/fumes or catches fire.
• Always apply safety caps or cover air vents on e-cigarettes or vapes to prevent accidental activation.

Thank you for helping us keep everyone, including you, safe on every journey.

In accordance with the Law of Georgia “On Tourism”, starting from 1 January 2026, all tourists entering Georgia are required to hold a valid health and accident insurance policy.

Please visit geoconsul.gov.ge/en/entering-georgia for official guidelines. 

Effective 25 February 2026, all Qatar Airways flights to, and from King Khalid International Airport (RUH) in Riyadh, Saudi Arabia, will operate from Terminal 5.

Effective 13 March 2026, check‑in areas for Qatar Airways flights at George Bush Intercontinental Airport (IAH) in Houston, Texas, will move from Terminal D to Terminal E. The lounge and departure gates will continue to be located in Terminal D.

Update: Qatar Airways flight operations remain temporarily suspended due to the closure of Qatari airspace. Qatar Airways will resume operations once the Qatar Civil Aviation Authority announces the safe reopening of Qatari airspace. A further update will be provided on 04 March by 09:00 Doha time (06:00 UTC).

All passengers are advised to monitor the latest flight information via qatarairways.com or the Qatar Airways mobile app.

Booking assistance

If you have a confirmed booking with a travel date between 28 February and 10 March 2026, you are eligible for:

• Complimentary date changes of up to 14 days from the original travel date, or
• A refund of the unused value of your ticket.

We are experiencing high call volumes, so wait times may be longer than usual. Please only contact us if you’re travelling within the next 48 hours.

For all other bookings, you can easily manage your trip via qatarairways.com and the Qatar Airways app, or contact us closer to your intended date of travel.

If your booking was made through a travel agent or a third-party website, please reach out to them for further assistance.

For booking related assistance, find out more by reading our FAQs.

If you are presently in Doha, kindly see these FAQs for additional guidance and information.