Although Qatar Airways makes every effort to ensure the accuracy of our website information and pricing, regrettably changes and errors do occasionally occur and we reserve the right to correct prices and other details in such circumstances. Mistakes made by You during the booking process are not binding on us and Qatar Airways will not be required to honour any booking made in such case. In the event of an error or mistake being made caused by You or by unavoidable and extraordinary circumstances, we reserve the right to cancel any confirmed booking within a reasonable time and refund monies paid by you in relation to such booking (if applicable), without any liability to us. You must therefore ensure you check the price and all other details of your chosen arrangements before your booking is confirmed.
Prices may change according to your flight combination and date selection. The price displayed is the total for all passengers including the fare, taxes, fees and surcharges. Additional charges may apply for flights operated by another carrier. Additional baggage fees may apply if your baggage exceeds the baggage allowance indicated on your ticket. For more information visit qatarairways.com/baggage.
Any and all intellectual property rights ("Intellectual Property") associated with the Website and its contents (the "Content") are the sole property of Qatar Airways Group Q.C.S.C or third parties. Our Website’s Content is protected by applicable copyright and other laws.
Qatar Airways grants You a limited, personal, nontransferable, non sublicensable, revocable license to (a) access and use only the Website, Content and Services only in the manner presented by Qatar Airways, and (b) access and use the Qatar Airways computer and network services offered within the Website (the "Qatar Airways Systems") only in the manner expressly permitted by Qatar Airways. Except for this limited license, Qatar Airways does not convey any interest in or to Qatar Airways Systems, information or data available via Qatar Airways Systems (the "Information"), Content, Services, Website or any other Qatar Airways property by permitting You to access the Website. Except to the extent required by law or as expressly provided herein, none of the Content and/or Information may be reverse-engineered, modified, reproduced, republished, translated into any language or computer language, re-transmitted in any form or by any means, resold or redistributed without the prior written consent of Qatar Airways. You agree not to: (a) copy, display, modify, reproduce, or otherwise transfer any of the Materials to any third party without the prior written permission of Qatar Airways; (b) interfere with or disrupt networks connected to the Site; (c) use or attempt to use any device, software or routine which interferes with the proper functioning of the Site or any transactions being offered through the Site; (d) transmit files, data or other materials containing a computer virus, corrupted data, worms, “Trojan horses” or other instructions or design that would erase data or programming or cause the Site or any equipment or system to become inoperable or incapable of being used in the full manner for which it was designed; (e) deliver any communication to or through the Site which violates any local, state, federal or international law; (f) deliver any communication to or through the Site that contains defamatory, libelous, abusive or obscene material; or (g) deliver any communication to or through the Site that will infringe upon the rights of any third party.
All materials on this Website the underlying software code or software data are protected by copyright, trade mark, and/or other intellectual property rights. These materials are owned by QATAR AIRWAYS GROUP Q.C.S.C or are used with permission from their owners or as otherwise authorized by law. Protected materials include, but are not limited to, the text, trade marks, source code, databases, logos, photographs, images, video clips, audio clips, designs, trade dress, and other materials contained in this website, mobile site and mobile applications. All rights are reserved, worldwide.
Users shall not download, print, or reproduce portions of QATAR AIRWAYS’ materials for their personal, non-commercial use, and enjoyment. All other use of any material (including, without limitation, photographs, articles, press releases, software, comments, tables or charts, video clips, logos) on this website, mobile site and mobile applications is strictly prohibited. By way of illustration, such prohibited use may include the extraction, redistribution, republication, modification, broadcasting, sale, or otherwise making available of any of the information or material on this Website (in any format) to third parties. By way of illustration, such prohibited use may include the extraction, redistribution, republication, modification, broadcasting, sale, or otherwise making available of any of the information or material on this Website (in any format) to third parties. In addition to this restriction, you agree to comply with all copyright notices, information, or restrictions contained in any material accessed through this Website. Unauthorised use of this website, mobile site and mobile applications or any of the information or material contained on this Website, or any of the information or material contained on this Website is illegal and as such may give rise to, amongst other things, a claim for damages and may also be a criminal offence.
You agree that your use of this Website is personal to you and that this Website is provided solely to permit you to view and purchase our products and services and for no other purpose. In particular, you agree that you will not make any unauthorised, false or fraudulent booking; that you will not attempt to interfere with the operation of this Website, or alter or corrupt any data or software.
You are responsible for maintaining the confidentiality of Your website access information (such as user names, passwords and personal identification numbers) and booking data (such as booking references and Your travel itinerary).
You may choose to permit family members, friends or colleagues to access the website on Your behalf by providing website access information and/or booking data to such persons provided that:
(a) You have obtained the consent of any other persons whose booking data or personal data is accessible with Your data (such as a group booking); and
(b) You accept full responsibility for the acts and omissions of that person when accessing the website using the website access information and/or booking data provided by you whether such access is authorised by You or not.
You must not permit access to or use of this website or any of the Material on or obtained from this website to any commercial entity or other organisation providing a service to the public.
(a) You shall not disguise the origin of information transmitted through the Website.
(b) You will not place false or misleading information on the Website.
(c) You will not use or access any service, information, application or software available via the Website in a manner not expressly permitted by Qatar Airways.
(d) You will not input or upload to the Website any information which contains viruses, Trojan horses, worms, time bombs or other computer programming routines that are intended to damage, interfere with, intercept or expropriate any system, the Website or Information or that infringes the Intellectual Property (defined below) rights of another.
(e) Certain areas of the Website are restricted to customers of Qatar Airways.
(f) You may not use or access the Website or the Qatar Airways Systems or Services in any way that, in Qatar Airways judgment, adversely affects the performance or function of the Qatar Airways Systems, Services or the Website or interferes with the ability of authorized parties to access the Qatar Airways Systems, Services or the Website.
(g) You may not frame or utilize framing techniques to enclose any portion or aspect of the Content or the Information, without the express written consent of Qatar Airways.
This Website contains information about the products and services which Qatar Airways (or other third parties) may offer (referred to as Product Information). Product Information may include details about future intentions of Qatar Airways (e.g. details of destinations it intends to provide its service to or other products/services it intends to launch) and information about its current products (e.g. flight timings, flight availability, ticket prices, competitions, prize draws, etc.). The purpose of providing the Product Information is to help you to find out more about Qatar Airways’ services and assist you to obtain these services.
Some of the services which make up your booking may be provided by independent suppliers. Those suppliers may provide these services in accordance with their own terms and conditions which will form part of your contract with us. Some of these terms and conditions may limit or exclude the supplier's liability to you, usually in accordance with applicable International Conventions. Copies of the relevant parts of these terms and conditions are available on request from ourselves or the supplier concerned.
Qatar Airways may offer the opportunity for users of this Website to contribute monetary donations to pre-selected non-profit charity organisations. Donations collected through this Website are transferred directly to the charity organisation, and therefore are non-refundable, even if your flight ticket is exchanged or refunded.
If you are purchasing your ticket using a debit or credit card via the Website, we will process these payments via the automated secure common payment gateway which will be subject to fraud screening purposes.
If you do not supply the correct card billing address and/or cardholder information, your booking will not be confirmed and the overall cost may increase. We reserve the right to cancel your booking if payment is declined for any reason or if you have supplied incorrect card information. If we become aware of, or is notified of, any fraud or illegal activity associated with the payment for the booking, the booking will be cancelled and you will be liable for all costs and expenses arising from such cancellation, without prejudice to any action that may be taken against us.
Qatar Airways may require the card holder to provide additional payment verification upon request by either submitting an online form or visiting the nearest Qatar Airways office, or at the airport at the time of check-in. Qatar Airways reserves the right to deny boarding or to collect a guarantee payment (in cash or from another credit card) if the card originally used for the purchase cannot be presented by the cardholder at check-in or when collecting the tickets, or in the case the original payment has been withheld or disputed by the card issuing bank. Credit card details are held in a secured environment and transferred through an internationally accepted system.
(a) Whilst the Product Information and all other website, mobile site and mobile applications material are provided in good faith, by using this website, mobile site and mobile applications, You agree and acknowledge that Qatar Airways makes no representations, warranties, or claims as to the accuracy of the Product Information or any other material on this website, mobile site and mobile applications. Furthermore, You agree that the Product Information and website, mobile site and mobile applications material does not constitute any form of advice or recommendation to You.
(b) Qatar Airways disclaims all implied warranties relating to Your use of this website, mobile site and mobile applications and the information, products, and services contained in this website, mobile site and mobile applications. To the maximum extent permissible under law, all information on this website, mobile site and mobile applications is provided without any warranty (either express or implied by law or otherwise) or implied term of any kind, including but not limited to any implied warranties or implied terms of satisfactory quality, fitness for a particular purpose, or non-infringement of third party rights.
(c) By using this website, mobile site and mobile applications, You agree that Qatar Airways will not be liable to you for any direct, indirect, consequential, or any other loss arising from the use (or non-use) of the information, products, and services contained in this website, mobile site and mobile applications or from your access of other material via links from this website, mobile site and mobile applications. The exclusions and limitations contained in these Terms and Conditions apply to the maximum extent permitted by law.
(d) Qatar Airways does not guarantee that use of this website, mobile site and mobile applications will be compatible with all hardware and software which may be used by visitors to the site.
(e) Except as set out in sub-paragraphs f and g, Qatar Airways will be under no liability to you whatsoever, whether in contract, tort (including negligence), breach of statutory duty, restitution, or otherwise for any injury, death, damage, or direct, indirect or consequential loss (all three of which terms include, without limitation, pure economic loss, loss of profits, loss of business, depletion of goodwill, and like loss) howsoever caused arising out of or in connection with the use of this website, mobile site and mobile applications or the use, accessing, downloading, or relying on any information or other materials contained in this website, mobile site and mobile applications, including, without limitation, as a result of any computer virus.
(f) These Terms and Conditions do not exclude Qatar Airways’ liability (if any) to you for personal injury or death resulting from Qatar Airway's negligence, for fraud or for any matter which it would be illegal for Qatar Airways to exclude or to attempt to exclude its liability.
(g) Subject to sub-paragraph f, Qatar Airways' entire liability in respect of any matter or series of matters arising out of or in connection with Qatar Airways' provision of this website, mobile site and mobile applications and any service by Qatar Airways or anything there under by any means shall be limited to USD 1,000 in total for each and every event or series of connected events.
(h) You shall indemnify Qatar Airways and its licensors and keep Qatar Airways and its licensors indemnified against all losses, damages, claims, and costs (including legal cost) caused or suffered by Qatar Airways and/or its licensors as a result of a breach by you of any of these Terms and Conditions.
Due to the nature of our services as an airline, we may collect travel information, which may include Personal Data about children when it is required to comply with the law, or as otherwise required to provide transportation needs and services (e.g. Qatar Airways offers special discounts to infants and children and needs to assess fare eligibility, verification at check in and sharing of data to another airline if a transfer is involved or for transport of unaccompanied minors). We are not able to identify the age of persons who access and use our Website or subscribe to our newsletters and do not knowingly collect Personal Data from children.
If you give us your consent to do so, we will send you Website and Mobile push notifications about our special offers, news, upgrades and new products.
Linking to this Website is strictly prohibited without our consent in writing, which consent can be withdrawn at any time. Any website or other device that links to http://www.qatarairways.com or any page available therein is prohibited from:
(a) Replicating Content,
(b) Using a browser or border environment around the Content,
(c) Implying in any fashion that Qatar Airways or any of its affiliates are endorsing it or its products,
(d) Misrepresenting any state of facts, including its relationship with Qatar Airways or any of its affiliates,
(e) Presenting false information about Qatar Airways products or services, and
(f) Using any logo or mark of Qatar Airways or any of its affiliates without express written permission from Qatar Airways.
The Website may contain links to third-party Websites and resources (collectively, "Linked Sites"). These Linked Sites are provided solely as a convenience to You and not as an endorsement by Qatar Airways of the Content on such Linked Sites. Qatar Airways makes no representations or warranties regarding the correctness, accuracy, performance or quality of any Content, software, service or application found at any Linked Site. Qatar Airways is not responsible for the availability of the Linked Sites or the Content or activities of such sites. If You decide to access Linked Sites, You do so at Your own risk. In addition, your use of Linked Sites is subject to any applicable policies and terms and conditions of use, including but not limited to, the Linked Site's privacy and cookie policies.
You can hold your booking for up to 72 hours by choosing your preferred method of payment and then proceed to pay online or offline at your nearest Qatar Airways sales office in exchange for a minimum fee. Terms and conditions apply.
When a booking is made by You, (whether you are named as a passenger in the booking or not), You warrant that You have the authority to accept and contract on behalf of all passengers by accepting the Conditions of Carriage, applicable fare rules on their behalf. After we receive your request for Booking and all appropriate payments, we will issue a confirmed booking via email address mentioned in the booking. It is expressly agreed that the data stored in the information systems of Qatar Airways and/or its suppliers shall constitute proof with respect to the bookings made by You. Data stored in computers or electronic media are valid proof, and shall therefore be acceptable under the same conditions and with the same evidential value as a physical written document.
It is important to check the details on your booking confirmation when you get it, or if booking late at the time of booking, that all the details are exactly as you requested. In the event of any discrepancy, please contact us immediately as it may not be possible to make changes or corrections later.
If You buy a ticket on this Website for a flight operated by Qatar Airways, our Conditions of Carriage for passengers and baggage apply.
Where your ticket relates to flight operated by other airlines (for example our codeshare flights or oneworld flights) the Conditions of Carriage for passengers and baggage of the operating airline will apply. You may visit that airline’s website to view their Conditions of Carriage or obtain a copy directly from the relevant airline.
You agree that Qatar Airways, in its sole discretion, may terminate or suspend Your use of the Website, and the Qatar Airways Systems, Information, Services and Content at any time and for any or no reason in its sole discretion, even if access and use continues to be allowed to others. Upon such suspension or termination, you must immediately (a) discontinue use of the Website, and (b) destroy any copies You have made of any portion of the Content. Accessing the Website and the Qatar Airways Systems, Information or Services after such termination, suspension or discontinuation shall constitute an act of trespass. Further, you agree that Qatar Airways shall not be liable to You or any third party for any termination or suspension of Your access to the Website and the Qatar Airways Systems, Information and/or the Services.
Qatar Airways Group Q.C.S.C
Qatar Airways Tower
P.O. Box: 22550
Doha, State of Qatar
Further contact details can be found at qatarairways.com/help