If your booking has been cancelled, you’re eligible to receive a fee-free refund for the unused value of your ticket.
Choose to have it credited to the original payment method or as a voucher. Refunds credited to the original payment method and can take up to 28 working days to be processed.
In most cases, refund status can be tracked using the 'Track a refund' option at the top of this page for refund requests that have been submitted online.
If you purchased your ticket through a travel agent or a third-party website, please reach out to them directly to process your refund.
How to request a refund
Before requesting a refund, make sure you have your booking reference and last name. Refunds can be requested online for eligible bookings made directly with Qatar Airways.
Enter your booking reference and last name using the tool at the top of this page, then select “Retrieve booking.”
Select “Request a refund” to choose the passenger(s) and see your digital refund options.
Select “Confirm refund” to submit your request, which is then logged in the system - you're all set!
