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Welcome to carefree travel, with Al Maha Services. Designed with your time and comfort in mind, our personalised meet-and-greet service aims to ensure a comfortable and speedy experience when arriving, departing or transferring through Hamad International Airport.

We take care of the formalities of travel, while you relax in one of our exclusive lounges, which have dedicated immigration clearance facilities. Our services are available to all customers.

Book meet and assist services

Select a service

Journey point Gold services Platinum services
Arrival
  • Please go directly to the Al Maha Services Arrival Lounge
  • Expedited immigration clearance at the Al Maha Services Arrival Lounge
  • Assistance through customs clearance
  • Porter assistance for your luggage
  • Assistance until the arrival hall
  • Al Maha Services hostess meets you at the aircraft/aerobridge with a personalised name board
  • Expedited immigration clearance at the Al Maha Arrival Lounge
  • Assistance through customs clearance
  • Porter assistance for your luggage
  • Assistance until the arrival hall
 Departure 
  • Al Maha Services hostess meets you at the departure hall
  • Porter assistance for your luggage
  • Check-in at Al Maha Services Counter
  • Expedited immigration clearance at Al Maha Services Departure Lounge
  • Assistance until the boarding gate 
  • Priority boarding
  • Al Maha Services hostess meets you at the departure hall
  • Porter assistance for your luggage
  • Check-in at Al Maha Services Counter
  • Expedited immigration clearance at Al Maha Services Departure Lounge
  • Access to Al Maha Services Transit Lounge (six hours)
  • Priority boarding and assistance to the aircraft/aerobridge upon departure
Transit
  • Al Maha Services hostess meets you at the aircraft/aerobridge with a personalised name board
  • Expedited customs and transit formalities
  • Assistance until the boarding gate
  • Priority boarding
  • Al Maha Services hostess meets you at the aircraft/aerobridge with a personalised name board
  • Expedited customs and transit formalities
  • Access to Al Maha Services Transit Lounge (six hours)
  • Priority boarding and assistance to the aircraft/aerobridge upon departure

Family Package

Customers travelling with family who are looking for an unforgettable experience at Hamad International Airport can take advantage of our Al Maha Services Meet and Assist Family Package at an exclusive rate.

Available for families with a minimum of two adults and one child (three children max), the Family Package is designed with your comfort in mind. An Al Maha Services hostess will assist you with all departure or arrival formalities while you relax in one of our exclusive lounges.

Book now

Al Maha Services Lounges

Relax and rejuvenate before your journey in one of our premium Al Maha lounges. Combining comfortable design and award-winning service, our lounges will immerse you in a world-class experience.


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Image of meet and assist service with Al Maha Services

Al Maha Services Lounges

Relax and rejuvenate before your journey in one of our premium Al Maha lounges. Combining comfortable design and award-winning service, our lounges will immerse you in a world-class experience.


Al Maha Services Transit Lounge

  • Access for 6-hours
  • Shower facilities
  • Food and beverages
  • Reading materials
  • Television area
  • Business Centre
  • Prayer rooms
  • Complementary Wi-Fi

Al Maha Services Arrivals Lounge

  • Access for 4-hours
  • Shower facilities
  • Smoking area
  • Food and beverages
  • Quiet areas
  • Conference rooms
  • Reading materials

Contact Al Maha Services

We'll be happy to answer any general enquiries or help you book our services or lounge access.

Contact us

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