Your safety is our priority
Your safety is our priority
Travel safely with one of the most experienced airlines
As one of the largest and most experienced global airlines throughout the COVID-19 crisis, you can rely on us to take you on your next journey safely. We continue to ensure that our safety and hygiene measures are of the highest standard, with new procedures implemented throughout your journey, from check in to arrival at your destination.
The following passengers are not required to wear a face mask:
- Passengers on all flights in possession of a hidden disabilities card, mask exemption card or medical certificate, due to a medical condition
- Children below six years of age (including infants).
Filtering facepiece 2 (FFP2) masks on all flights to and from Italy
All passengers travelling to and from Italy, except those who are medically exempt, are required to wear an FFP2 mask. Passengers who refuse to wear an FFP2 mask may be denied boarding.