Check the baggage requirements at your destination, as hand luggage may not be accepted. To minimise contact at the airport, print your Q-Tag baggage tag at home.

There may be delays at the airport due to extra check in procedures. Ensure you have plenty of time to check in safely and make your way to your gate.

Protective kits containing a face mask, gloves, and hand sanitising gel are available upon request.

All our bedding and linen items are washed, dried, and pressed at temperatures up to 100 degrees centigrade after every flight. Economy Class pillow covers are disposed of after every flight.

We recommend that all passengers regularly wash their hands throughout their journey. Hand sanitiser bottles are available in the galley for you to use at any time throughout your flight.

All our headsets are sanitised, refurbished and hygienically packed after every flight.

We use Honeywell's Ultraviolet (UV) Cabin System cleaning technology to treat aircraft seats, surfaces, and cabins. In clinical tests, UV light has shown to be capable of inactivating various viruses and bacteria

Our aircraft feature the most advanced air filtration systems that provide the most effective protection against infection. The industrial-size HEPA filters remove 99.97% of viral and bacterial contaminants from re-circulated air. 

All arrival baggage will be disinfected at Hamad International Airport.

All handrails, baggage belts, trolleys and surfaces are disinfected and sanitised every 15 minutes, in addition to fully autonomous roaming mobile disinfectant robots.

Passengers can keep electronic devices in their hand baggage for contactless screening through the use of advanced equipment.