How can we help?
How can we help?
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Refund & voucherRequest a refund, or get the amount back as a voucher -
Name correctionRequest a name correction for someone with a booking -
Change flightChoose other flights that suit your schedule -
Transit accommodationRequest arrangements for a hotel stay in Doha and more -
Carriage of petsRequest arrangements for travelling with your pet. -
Young solo travellerRequest arrangements for children travelling alone -
Tax InvoiceShare your details to request a tax invoice -
FeedbackSend us a compliment or a complaint -
Travel requirementsFind what you need for your trip -
My TripsTake control of your upcoming trip -
Missing baggage?Don't worry, use this tracker to find your bags -
Track a refundCheck the current status of your refund
First, enter your booking reference below to get the unutilised value of your ticket refunded, or exchange it for a voucher.
If your ticket was purchased through a travel agency please contact them directly for any refund or travel voucher requests.
First, enter the booking reference containing the name you wish to correct.
If your ticket was purchased through a travel agency please contact them directly for any refund or travel voucher requests.
Transit accommodation
Please enter your booking reference and last name to request transit accommodation for your time in Doha.
Frequently asked questions
Do you have any more requests?
Get in touch from anywhere
If you still need help, you can get in touch below.
