Qatar Airways continues to support passengers affected by recent operational disruptions beyond our control. Customers stranded in Doha have been provided with accommodation and on-the-ground assistance, while our teams in Doha and across our network continue to assist customers with rebooking requests.

Limited Passenger Flight Schedule

A limited schedule of passenger flights to/from Doha (DOH) are available to book via the Qatar Airways website, and mobile app. You can check our latest flight schedule at http://qatarairways.com/schedule

Qatar Airways is also operating selected non-stop point-to-point services, which have been arranged to help passengers complete their journeys. Customers eligible for these services will be contacted directly by Qatar Airways.

Operational Conditions

Flights are currently operating within a limited safe corridor defined by the Qatar Civil Aviation Authority. Therefore, the number of flights that can operate each day are extremely limited under the current operational conditions. Each flight requires careful planning and remains subject to regulatory approvals and airspace conditions.

Travel and Booking Information

The quickest way to manage your booking is online or on our app. Passengers holding tickets issued by 15 May 2026, with travel date between 28 February and 15 September 2026, are eligible for:

• Complimentary date changes to a new travel date up to 31 October 2026 when rebooking on flights operated by Qatar Airways, subject to availability and fare seasonality.

• A refund of the unused ticket value – standard fare rules apply. 

Passengers holding tickets issued from 16 May can easily change or refund their booking based on the fare rules.

If a booking is affected, passengers are eligible for:

• A fee-free date change of up to 14 days earlier or later than your original travel date, subject to fare availability.  

• A fee-free refund for the unused value of your ticket.

Please note that this policy may be updated at any time. 

To modify your booking, visit http://qatarairways.com/manage

Important: Please travel to the airport only if you hold a valid confirmed ticket.

Customer Call Centre Update

Due to the ongoing disruption, we are currently experiencing exceptionally high call volumes. Customers are encouraged to check the latest flight status and booking related information (rebooking, refunds etc.) on the Qatar Airways website or mobile app.

For passenger FAQs and support guidance, visit: qatarairways.com/LatestFAQs

For operational updates, visit our travel alert page: qatarairways.com/travelalerts

Qatar Airways is expanding its international flight network, with services to over 160 destinations from 16 June 2026, connecting more passengers to more of the world this summer.

The updated schedule, valid until 15 September 2026, introduces new routes and increased frequencies to and from Doha, offering passengers greater flexibility as they plan for the summer season.

To view the schedule, click here.

Passengers with confirmed bookings on a flight in the new schedule will be notified directly with updated flight information. Qatar Airways recommends checking its website or app regularly and ensuring that contact details are kept up to date.

Passengers holding tickets issued by 15 May 2026, with travel date between 28 February and 15 September 2026, are eligible for:

• Complimentary date changes to a new travel date up to 31 October 2026 when rebooking on flights operated by Qatar Airways, subject to availability and fare seasonality.

• A refund of the unused ticket value – standard fare rules apply. 

Passengers holding tickets issued from 16 May can easily change or refund their booking based on the fare rules.

If a booking is affected, passengers are eligible for:

• A fee-free date change of up to 14 days earlier or later than your original travel date, subject to fare availability.  

• A fee-free refund for the unused value of your ticket.

Please note that this policy may be updated at any time.

Passengers are kindly reminded not to proceed to their departure airport unless they hold a valid, confirmed ticket for travel.

Please note: Flight schedules are subject to change or cancellation owing to operational, regulatory, safety, or other circumstances beyond our control.

For further assistance, please visit our FAQs.

From 1 May 2026, check‑in counters for Qatar Airways flights at George Bush Intercontinental Airport (IAH) in Houston, Texas, will move to Terminal E. The lounge and departure gates will remain located in Terminal D. The walking time from the check‑in counters in Terminal E to the departure gates in Terminal D is approximately 25 minutes.

Effective 6 June 2026, Qatar Airways is moving operations at Nairobi’s Jomo Kenyatta International Airport (NBO) from Terminal 1C to Terminal 1A.