Don't let your holiday stays go to waste
Don't let your holiday stays go to wast
Claim missing Avios on Hotel Partners
To claim missing Avios with our hotel partners, please send your proof of stay to the respective partner along with a copy of the transaction or receipt.
Click any of the below links to find contact details
Please log in to your account to claim missing Avios on ALL, Accor’s lifestyle loyalty program. Alternatively, you can click here to fill the form.
Tel: (+66) 2 365 9110
Email: reserveanantara@anantara.com
Tel: +66 2 365 9110
Email: reserveavani@avanihotels.com
Address:
HHonors Customer Care, 163 Penang Road #06-04, Winsland House II, Singapore 238463
Tel: (+65) 6 295 9023
Fax: (+65) 6 733 7300
Email: hhonors@hilton.com
Address:
World of Hyatt , Customer Service Center, PO Box 27089, Omaha, NE 68127-0089 USA
Email: worldofhyatt@hyatt.com
Address
36B Mosque Street, China town 059514 Singapore
Tel: +65 6568 3976
Please send your full name, the stay date, name of the hotel you have stayed at together with your Privilege Club membership number to Airmiles.corporate@kempinski.com. You may be asked to verify your stay by the invoice.
Address:
Frequent Flyer Programme Help Desk, Langham Hotels International Limited, 2701, Great Eagle Centre, 23 Harbour Road, Wanchai, Hong Kong.
Tel: (+852) 2186 2388
Fax: (+852) 2186 2300
Email: ffp@langhamhotels.com
Please note it might take up to 10 business days for miles to post to your account after you completed your stay. To submit a claim for missing Avios from a past Marriott Bonvoy stay, please email the following information to bonvoy.program@marriott.com
● First and last name on reservation
● Email address
● Marriott Bonvoy account number
● Reservation confirmation number
● Check-in and check-out date
● Hotel name
● Copy of your hotel bill
● Preferred Airline Frequent Flyer program listed in your Marriott Bonvoy profile
● Frequent Flyer account number
Upon receipt of this submission, please allow 8 weeks for the request to be processed.
To claim missing miles, please contact Millennium & Copthorne Hotels within six months of your stay at
marketing.mea@millenniumhotels.com providing the following information:
Full Name
Privilege Club Membership Number
Hotel Name
Date of Arrival
Date of Departure
Folio or Invoice Number (these can be found on the hotel invoice)
Please retain all original receipts until Avios are credited to your account.
Tel: (+66) 2 365 9110
Email: info@peraquum.com
Please click here for Raddisonblu or click here for Park Inn
Address:
560 W Washington Blvd. Suite 310, Chicago, IL 60661
Tel: (+1) 855 355 7625
Email: concierge@rocketmiles.com
Address:
28F, Kerry Centre, 683 Kings Road, Quarry Bay, Hong Kong
Tel: (+852) 2197 5600
Fax: (+852) 2331 9103
Email: ffp_cro@shangri-la.com
Tel: +974 4433 6666
Email: reservations@swbh.com or info@swbh.com
Address:
Corporate Services Group, P.O. Box 141609, Austin, TX 78714, U.S.A.
Tel: 800 328 6242
Fax: (+65) 6 733 7300
Email: customercare@starwoodhotels.com
