It's easy to use your voucher when making a booking on qatarairways.com or our mobile app. All you need to do is follow the 4 simple steps below.




- Unutilised bookings made on qatarairways.com or our mobile app can be exchanged for a voucher with 10% more value.
- Voucher exchange is not applicable for ‘Lite’ fare family bookings.
- No-show fees will be deducted from the voucher value at the time of issuance in case of no-show.
- Non-refundable taxes will be deducted from the voucher value at the time of issuance.
- Vouchers can be used for bookings made within 1 year from the date of voucher issuance.
- Voucher exchange can be requested at any time within the ticket validity.
- Vouchers cannot be requested for partially-used tickets.
- Vouchers cannot be requested for tickets that have been re-issued.
- Vouchers cannot be requested for tickets that are booked offline and paid online.
- Vouchers can be requested for tickets that are booked online but paid offline.
- Vouchers cannot be requested for tickets that have been purchased using a voucher.
- After using a voucher to book, any remaining balance cannot be refunded.
- Vouchers can be requested for Qatar Airways flights, or Qatar Airways codeshare flights.
- A refund fee may apply when requesting a refund for a booking paid for using a voucher depending on the fare rules of the purchased ticket.
- If you no longer plan to use your voucher, a refund may be requested by contacting us. Note that a refund fee will be collected, plus the additional value that was added at the time of voucher issuance.