Already have a voucher?
It's easy to use your voucher when making a booking on qatarairways.com or our mobile app. All you need to do is follow the 4 simple steps below.
Search for and select your journey with Qatar Airways.
Enter the passenger details that appear on your voucher.
Continue with your booking and review your trip.
Select ‘Redeem voucher’ and fill in your details.
Terms and conditions- Unutilised bookings made on qatarairways.com or our mobile app can be exchanged for a voucher with 10% more value.
- Voucher exchange is not applicable for ‘Lite’ fare family bookings.
- No-show fees will be deducted from the voucher value at the time of issuance in case of no-show.
- Non-refundable taxes will be deducted from the voucher value at the time of issuance.
- Vouchers can be used for bookings made within 1 year from the date of voucher issuance.
- Voucher exchange can be requested at any time within the ticket validity.
- Vouchers cannot be requested for partially-used tickets.
- Vouchers cannot be requested for tickets that have been re-issued.
- Vouchers cannot be requested for tickets that are booked offline and paid online.
- Vouchers can be requested for tickets that are booked online but paid offline.
- Vouchers cannot be requested for tickets that have been purchased using a voucher.
- After using a voucher to book, any remaining balance cannot be refunded.
- Vouchers can be requested for Qatar Airways flights, or Qatar Airways codeshare flights.
- A refund fee may apply when requesting a refund for a booking paid for using a voucher depending on the fare rules of the purchased ticket.
- If you no longer plan to use your voucher, a refund may be requested by contacting us. Note that a refund fee will be collected, plus the additional value that was added at the time of voucher issuance.
