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Contacting Qatar Airways

We are working hard to respond to all our customer queries as soon as possible. If you've booked through a Travel Partner, please contact them directly.  If your travel is not within the coming week, please consider calling us later. 

Qatar Airways will notify passengers regarding any travel changes. Make sure your contact details are updated on 'Manage Booking', follow us on Twitter: @qrsupport, review our travel alerts, or submit a request to benefit from our 'Travel with confidence' policy. Your voucher will be emailed to you within seven days. 

Submit a request

Contact us

Choose from any of the topics in the drop-down menu below.

Thank you for your inquiry.<br>Our service associate will get back to you within xx hours.

Baggage tracker

Have a question on delayed or missing baggage? Find out more about mishandled baggage.

More on mishandled baggage

Find our offices

Have a question about an upcoming flight? Please contact one of our offices.

Find the nearest office

You can also contact our Customer Care Team directly at:

Qatar Airways
Customer Care
PO Box 22550
Doha, Qatar
Fax: +974 4022 5336

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