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MDD VerticaFare Tracking ID Dynamic Fare Tracking ID Histogram Fare Tracking ID Fares Strip Fare Tracking ID Boxever Tracking ID Boxever ML Tracking ID Homepage Fares Tracking ID Boxever Offers Tracking ID Header Checkin ID Manage Booking Checkin ID BPG Desktop ID BPG Mobile ID Complement Journey Link IID Search Results - Manage Booking IID New Destinationprice Discover cta IID
ALL60431240 ALL54330180 ALL62332760 ALL59705690 ALL21786150 (DefaultValue) ALL11101210 ALL75955700 (DefaultValue) ALL65919200 (DefaultValue) ALL50312570 (DefaultValue) ALL54261150 (Default Value) ALL29548590 (Default Value)
Get access to your exclusive benefits
Get access to your exclusive benefits
Book & earn Avios
Save with Cash + Avios
Upgrade using Avios
Unlock exclusive rewards
Unlock exclusive rewards
Book & earn Avios
Save with Cash + Avios
Upgrade using Avios

Claim Missing Avios on Airline Partners

If you have taken any flights with any of our airline partners and can't find the Avios credited in your account, or you forgot to include your membership number at the time of booking or check-in, you can still claim your missing Avios.

Claims for missing Avios can be made for travel completed within 90 days prior to date of joining Privilege Club for new members and up to 180 days from the date of travel for existing members.

To claim Avios on airline partners, please login to your membership account or mobile application and submit your request from the Contact Centre tab using the ‘Write to us’ form selecting appropriate service area type and attach copies of your ticket and boarding pass.

Please ensure to always quote your membership number at the time of booking or check-in so Avios are credited automatically to your membership account after travelling.

Explore our partners

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Virgin Australia

Virgin Australia is one of the largest Australian airlines operating an extensive domestic and short-haul international network, with access to over 30 popular destinations across Australia, Fiji, Bali, New Zealand and the Pacific Islands

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HSBC USA

The HSBC Rewards for Miles program enables cardholders to transfer their Rewards points to travel partner sites to book airlines and hotels around the globe.

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Malaysia Airlines

Malaysia Airlines, a 5-star airline, serves more than 60 destinations.

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ALL, Accor’s lifestyle loyalty program

Earn both Avios and Reward points from ALL on flights and hotel stays.

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