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You can alter your booking date; free of charge or receive a travel voucher, or request a refund in case your plans have changed. This applies if you have booked or will book flights for travel up to 30 September 2020.

The travel voucher will be equal to the value of your unutilised ticket with an additional 10% excluding taxes, valid for one year from the date of issuance:

  • To request this voucher please enter the keyword COVID1052 in the comments.
  • If you have booked your ticket on qatarairways.com or through any of our offices, you can re-book your tickets by telephoning any of our offices or contact centres.
  • To learn more about steps being taken by Qatar Airways at this time, click here

IATA Travel Centre provides a list of travel advisories relating to COVID-19 here

In all other cases, please contact the office or travel agent where you paid for your ticket, as they will have access to your payment information. This office should be shown on your e-ticket receipt, otherwise a list of Qatar Airways Offices can be found here

Submit a request
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