‘The Best Airline in the Middle East’ has set a new benchmark in travel innovation by introducing the World’s First AI Digital Human Cabin Crew on the inaugural day of ATM Dubai 2024
From its Doha hub- Hamad International Airport – ‘World’s Best Airport’ as voted by Skytrax in 2024 – Qatar Airways flies to over 170 destinations
Dubai, UAE – Qatar Airways, an unprecedented seven-time winner of the ‘World’s Best Airline’ award, has captured the spotlight on the opening day of the Arabian Travel Market (ATM) 2024, with a stunning holographic display of Sama, the airline’s second-generation AI-powered digital human cabin crew. This innovative display, along with a cutting-edge stand featuring multi-sensory-rich experiences showcased the airline’s technological prowess, captivating crowds at the biggest travel and tourism event in the Middle East.
Powered by advanced conversational AI, Sama engaged with ATM’s attendees, effortlessly demonstrating her knowledge on Qatar Airways’ diverse operations. The digital human cabin crew, designed to enable personalised travel experiences, will continue to evolve over time to improve responses through passenger interactions in the airline's immersive platform, QVerse.
In addition to the introduction of Sama, the multiple award-winning airline unveiled its innovative experience stand, offering enthusiastic crowds advanced immersive experiences. From virtual reality (VR) tours to the revolutionary multi-sensory pod, Qatar Airways’ latest technological advancements continue to enthral visitors at ATM 2024, offering them a unique way to explore the interiors of the airline’s state-of-the-art the fleet, as well as the exceptional luxury and comfort of the award-winning Qsuite.
Qatar Airways Group Chief Executive Officer, Engr. Badr Mohammed Al-Meer, said: “Qatar Airways is thrilled to return this year to ATM Dubai with Sama 2.0, who not only represents the cutting-edge of digital innovation in human interaction but also enhances the travel experience for all our passengers. As a multiple award-winning airline, this aligns perfectly with our commitment to exceeding expectations, offering both experts and travellers unparalleled, innovative interactions that resonate with them.”
Earlier this year, the national carrier of the State of Qatar announced several route launches and resumptions, as well as a significant increase in flight frequencies to meet the growing travel demand and enhance the airline’s global network comprising of more than 170 destinations.
Qatar Airways will start operating flights and resume services to the following destinations this summer:
Additionally, the national carrier of the state of Qatar will operate to the following destinations throughout the summer season:
Destinations served by Qatar Airways will receive the following year on year flight frequency this summer:
· Malaga - increased from three weekly flights to seven in peak season (has also been extended to year-round)
· Nice – increased from four weekly flights to seven (to increase in May ahead of the F1 Monaco Grand Prix and Cannes Film Festival)
Qatar Airways invites all guests at ATM Dubai to visit its new stand and meet Sama 2.0 – the embodiment of exceptional service and hospitality – at Dubai World Trade Centre, Sheikh Saeed Hall 2, Stand ME1450 from 6-9 May 2024.
About Qatar Airways
A multiple award-winning airline, Qatar Airways won the ‘World’s Best Airline’ title for an unprecedented ninth time at the 2025 World Airline Awards, managed by the international air transport rating organisation, Skytrax. Qatar Airways was previously named the World’s Best Airline in 2011, 2012, 2015, 2017, 2019, 2021, 2022, and 2024.
The airline continues to be synonymous with excellence, and has yet again received recognition for ‘World's Best Business Class’, and ‘World's Best Business Class Airline Lounge’. As the leading connector in the region, Qatar Airways has also been lauded with the ‘Best Airline in the Middle East’ title for the 13 time.
Qatar Airways currently flies to over 170 destinations worldwide, connecting through its Doha hub, Hamad International Airport, the ‘Best Airport in the Middle East’ for 11 consecutive years, as well as ‘World’s Best Airport Shopping’ for the third year in a row, as voted by Skytrax. Hamad International Airport has previously been named the ‘World’s Best Airport’ by Skytrax in 2021, 2022, and 2024.
Qatar Airways was the first airline in the Middle East to be certified to the highest level of IATA’s Environmental Assessment (IEnvA) programme, based on recognised environmental management system principles (such as ISO 14001). As an inaugural signatory to the Buckingham Palace Declaration in March 2016, Qatar Airways became the first airline globally to be certified to the industry standard for the prevention of illegal wildlife trafficking in aviation.
For further information, visit www.qatarairways.com.
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