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These guidelines have been published for confirmed 157 tickets on QR flights to/from Beirut (BEY) which are cancelled or still operating and passengers wish to change their travel plans:
Ticketed by
30 September 2024
Original travel
On/after 24 September 2024 and on/before 30 October 2024
Impacted flights
QR operated or code-share flights to/from BEY
Rebooking/Rerouting
- Permitted on QR operated flights to/from Bahrain/Cyprus/Egypt/Iran/Iraq/Jordan/Kuwait/Oman/Qatar/Saudi Arabia/Turkey/UAE for travel on/after 30 September 2024 and on/before 30 November 2024 into the lowest available RBD in the same cabin.
May rebook/reroute inbound or constitute open-jaw (e.g. DOH-BEY-DOH can be rerouted for DOH-AUH/-AMM-DOH) to match the original length of stay.
- Permitted on QR operated flights to/from Lebanon for travel on/after 22 October 2024 and on/before 30 November 2024 into the lowest available RBD in the same cabin.
May rebook/reroute inbound to match the original length of stay.
- Permitted on QR operated flights to/from BEY for travel on/after 01 December 2024into the same RBD as original. The new ticket resulting from reissue must observe ticket validity, including fare restrictions, i.e. seasonality, blackout dates, travel completion dates, flight and RBD application, weekend/weekday travel, min/max stay, stopover, etc
Number of waivers
Two reissue waivers permitted for cancelled flights
Endorsement
INVOL COMM1111
Refund
- Permitted, including refund penalty waiver, based on unutilized NUC and taxes. Must not refund non-refundable unutilized taxes (except of fully unutilized YQ, YR charges)
Included
- Confirmed QR/157 tickets issued in FIT PNRs
- Rebooking on QR marketing flights when operated by 6E, AA (DOH-PHL v.v.), AT (DOH-CMN v.v.), AY (DOH-ARN/CPH/HEL v.v.), BA (LON-DOH v.v.), CZ (DOH-CAN v.v.), GA (DOH-CGK v.v.), IB (DOH-MAD v.v.), JL (DOH-HND v.v.), MF (DOH-PKX/XMN v.v.), MH (DOH-KUL v.v.)
- Rebooking fee waiver
- Waiver for ancillary services
Not included
-No Show Waiver
Please contact QR if:
- Original travel includes code-share (except of those specified above) and/or interline flights
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