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Due to COVID-19 Restrictions, STPC related reference and the STPC policy is currently Prohibited, please refer to Travel & Entry Requirements for more information)**

Schedule Change

Dear Valued Trade Partner,

 

We kindly request you to follow below guidelines in relation to Schedule Changes for confirmed ticketed segments issued on a Qatar Airways (QR/157) stock or plate with original departures on/after 1st October 2022.

Effective 15th of June 2022

Definition

Schedule Change is a planned change or cancellation of a flight which occurs more than one day prior to schedule departure of the first impacted flight.

 

PDF version

Schedule Change Situations and Examples

CHANGE IN FLIGHT TIMINGS

Departure Time Change – Point-to-Point Itinerary

The new departure at point of origin is more than 2 hours prior to the original scheduled departure time

DOH – LHR 12:45 – 17:55 HK1  

Schedule Change on DOH – LHR. New departure time from DOH is earlier:

DOH – LHR 10:00 – 15:10 TK1

Note: This also includes subsequent or multiple schedule changes which lead to more than 2 hours earlier from the originally ticketed departure time at point of origin.

Arrival Time Change – Point-to-Point Itinerary

The new arrival at final point of destination is more than 2 hours after the original scheduled arrival time

DOH – LHR 12:45 – 17:55 HK1  

Schedule Change on DOH – LHR. New arrival time to LHR is later:

DOH – LHR 13:15 – 20:30 TK1 

Note: This also includes subsequent or multiple schedule changes which lead to more than 2 hours later from the originally ticketed arrival time at point of destination.

Departure Time Change – Origin & Destination (O&D) Itinerary

The new departure at point of origin is more than 2 hours prior to the original scheduled departure time

LHR – DOH 16:00   – 00:50+1 HK1

DOH – BKK 01:40+1 – 12:40+1 HK1

Schedule Change on LHR - DOH. New departure time from LHR is earlier:

LHR – DOH 13:30   – 22:45   TK1

DOH – BKK 01:40+1 – 12:40+1 HK1

Note: This also includes subsequent or multiple schedule changes which lead to more than 2 hours earlier from the originally ticketed departure time at point of origin.

Arrival Time Change – Origin & Destination (O&D) Itinerary

The new arrival at final point of destination is more than 2 hours after the original scheduled arrival time

LHR – DOH 16:00   – 00:50+1 HK1

DOH – BKK 01:40+1 – 12:40+1 HK1

Schedule Change on DOH – BKK. New arrival time to BKK is later:

LHR – DOH 16:00   – 00:50+1 HK1

DOH – BKK 03:40+1 – 15:00+1 TK1

Note: This also includes subsequent or multiple schedule changes which lead to more than 2 hours later from the originally ticketed arrival time at point of destination.

Misconnection on the same Ticket

LHR – DOH 16:00   – 00:50+1 HK1

DOH – BKK 01:40+1 – 12:40+1 HK1

The schedule change results in the misconnection at DOH (invalid connection) on the same Ticket:

LHR – DOH 18:00   – 02:50+1 TK1

DOH – BKK 01:40+1 – 12:40+1 HK1

Note: This also includes airport or terminal change resulting in misconnection

CHANGES IN AIRPORT OF OPERATION

DOH – LHR 12:45 – 17:55 HK1

Schedule change in airport of operation (e.g. change in destination from LHR to MAN):

DOH – LHR 12:45 – 17:55 UN1

DOH – MAN 12:45 – 17:55 TK1

DOWNGRADE IN CLASS OF SERVICE

DOH – LHR 12:45 – 1755 HK1 RBD F (First Class cabin)

Schedule Change results in downgrade of cabin served (from First Class to Business Class):

DOH – LHR 12:45 – 1755 UN1 RBD F (First Class cabin)

DOH – LHR 12:45 – 1755 TK1 RBD J (Business Class cabin)

FLIGHT CANCELLATIONS

Flight Cancellation (Single Event)

LHR – DOH 16:00   – 00:50+1 HK1

DOH – BKK 01:40+1 – 12:40+1 HK1

Schedule Change results in cancellation of LHR-DOH flight. Automated reaccommodation may offer alternative connection:

LHR – DOH 16:00   – 00:50+1 UN1

DOH – BKK 01:40+1 – 12:40+1 UN1

LHR – DOH 21:55   - 06:45+1 TK1

DOH – BKK 08:00+1 – 19:00+1 TK1

Note: May also include force majeure situations beyond operating carrier`s control, such as strike, severe weather (natural) conditions, political (civil) unrest or other security concerns.

Reduction in Frequency

BBB – DOH 16:00 – 00:50+1 QR9999 HK1 WED

Schedule Change results in reduction of frequency. Wednesday`s frequency is cancelled and automated reaccommodation may offer alternative day (e.g. Thursday):

BBB – DOH 16:00 – 00:50+1 QR9999 UN1 WED

BBB – DOH 16:00 – 00:50+1 QR9999 TK1 THU

Discontinuation of Service

BBB – DOH 16:00 – 00:50+1 HK1

Schedule Change results in discontinuation of service (BBB-DOH):

BBB – DOH 16:00 – 00:50+1 UN1

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