Schedule Change
Schedule Change
Schedule Change
Dear Valued Trade Partner,
We kindly request you to follow below guidelines in relation to Schedule Changes for confirmed ticketed segments issued on a Qatar Airways (QR/157) stock or plate with original departures on/after 1st October 2022.
Definition
Schedule Change is a planned change or cancellation of a flight which occurs more than one day prior to schedule departure of the first impacted flight.
Schedule Change Situations and Examples
CHANGE IN FLIGHT TIMINGS |
Departure Time Change – Point-to-Point Itinerary The new departure at point of origin is more than 2 hours prior to the original scheduled departure time DOH – LHR 12:45 – 17:55 HK1 Schedule Change on DOH – LHR. New departure time from DOH is earlier: DOH – LHR 10:00 – 15:10 TK1 Note: This also includes subsequent or multiple schedule changes which lead to more than 2 hours earlier from the originally ticketed departure time at point of origin. |
Arrival Time Change – Point-to-Point Itinerary The new arrival at final point of destination is more than 2 hours after the original scheduled arrival time DOH – LHR 12:45 – 17:55 HK1 Schedule Change on DOH – LHR. New arrival time to LHR is later: DOH – LHR 13:15 – 20:30 TK1 Note: This also includes subsequent or multiple schedule changes which lead to more than 2 hours later from the originally ticketed arrival time at point of destination. |
Departure Time Change – Origin & Destination (O&D) Itinerary The new departure at point of origin is more than 2 hours prior to the original scheduled departure time LHR – DOH 16:00 – 00:50+1 HK1 DOH – BKK 01:40+1 – 12:40+1 HK1 Schedule Change on LHR - DOH. New departure time from LHR is earlier: LHR – DOH 13:30 – 22:45 TK1 DOH – BKK 01:40+1 – 12:40+1 HK1 Note: This also includes subsequent or multiple schedule changes which lead to more than 2 hours earlier from the originally ticketed departure time at point of origin. |
Arrival Time Change – Origin & Destination (O&D) Itinerary The new arrival at final point of destination is more than 2 hours after the original scheduled arrival time LHR – DOH 16:00 – 00:50+1 HK1 DOH – BKK 01:40+1 – 12:40+1 HK1 Schedule Change on DOH – BKK. New arrival time to BKK is later: LHR – DOH 16:00 – 00:50+1 HK1 DOH – BKK 03:40+1 – 15:00+1 TK1 Note: This also includes subsequent or multiple schedule changes which lead to more than 2 hours later from the originally ticketed arrival time at point of destination. |
Misconnection on the same Ticket LHR – DOH 16:00 – 00:50+1 HK1 DOH – BKK 01:40+1 – 12:40+1 HK1 The schedule change results in the misconnection at DOH (invalid connection) on the same Ticket: LHR – DOH 18:00 – 02:50+1 TK1 DOH – BKK 01:40+1 – 12:40+1 HK1 Note: This also includes airport or terminal change resulting in misconnection |
CHANGES IN AIRPORT OF OPERATION |
DOH – LHR 12:45 – 17:55 HK1 Schedule change in airport of operation (e.g. change in destination from LHR to MAN): DOH – LHR 12:45 – 17:55 UN1 DOH – MAN 12:45 – 17:55 TK1 |
DOWNGRADE IN CLASS OF SERVICE |
DOH – LHR 12:45 – 1755 HK1 RBD F (First Class cabin) Schedule Change results in downgrade of cabin served (from First Class to Business Class): DOH – LHR 12:45 – 1755 UN1 RBD F (First Class cabin) DOH – LHR 12:45 – 1755 TK1 RBD J (Business Class cabin) |
FLIGHT CANCELLATIONS |
Flight Cancellation (Single Event) LHR – DOH 16:00 – 00:50+1 HK1 DOH – BKK 01:40+1 – 12:40+1 HK1 Schedule Change results in cancellation of LHR-DOH flight. Automated reaccommodation may offer alternative connection: LHR – DOH 16:00 – 00:50+1 UN1 DOH – BKK 01:40+1 – 12:40+1 UN1 LHR – DOH 21:55 - 06:45+1 TK1 DOH – BKK 08:00+1 – 19:00+1 TK1 Note: May also include force majeure situations beyond operating carrier`s control, such as strike, severe weather (natural) conditions, political (civil) unrest or other security concerns. |
Reduction in Frequency BBB – DOH 16:00 – 00:50+1 QR9999 HK1 WED Schedule Change results in reduction of frequency. Wednesday`s frequency is cancelled and automated reaccommodation may offer alternative day (e.g. Thursday): BBB – DOH 16:00 – 00:50+1 QR9999 UN1 WED BBB – DOH 16:00 – 00:50+1 QR9999 TK1 THU |
Discontinuation of Service BBB – DOH 16:00 – 00:50+1 HK1 Schedule Change results in discontinuation of service (BBB-DOH): BBB – DOH 16:00 – 00:50+1 UN1 |