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Special Types of Passengers

 

FAMILIES WITH CHILDREN TRAVELING ON THE SAME FLIGHT BUT IN A DIFFERENT CABIN

There are instances when a parent or guardian may require travelling in a different compartment on the same flight than that of the child. In such situations the child shall be treated as if they were being accompanied by an adult. Whilst providing details in connection with carriage of such types of customers we would like to reiterate that this policy is not marketed and should only be offered when a parent/guardian expresses a wish to travel in a different cabin from that of their child/children.

Guidelines

In case the child travels in a different cabin from that of an adult on the same flight.

  • The child must be between 5-11years or more of age.
  • A child traveling in a different cabin less than 5 years will not be permitted to be seated alone unless accompanied by an adult 16 years of age and above in the same cabin as that of the child.
  • Create a PNR for both customers in the desired class of travel.
  • TCP (cross reference) both PNRS (additional information should indicate the class of travel for the adult/child. See example below:
    E.g. OS QR TCP2 R/L ABCXYZ DOH/XXX TRAVELLING IN J CLASS
  • Request an appropriate meal for the child (CHML)
  • Recommended seating arrangements at the time of reservation is as follows:The child if travelling in Economy should be seated closest to the Premium Cabin (Preferably the 2nd row of the Economy Cabin).
  • For security reasons, the child must be seated on an aisle seat .
  • QR shall endeavor to do all possible to assist with desirable seating arrangements during pre-flight editing, check-in and boarding if the above was not possible.
  • Child fare applies.
  • Parent or guardian must be courteously reminded at the time of reservations/check-in that movement onboard the aircraft is permitted from the Premium Cabin to the Economy Class Cabin but not the other way around.
  • Since the child is accompanied by the parent or guardian during all of these stages i.e. Check-in, Security, Immigration-Customs, Boarding, Transit (where applicable), Arrivals, Baggage claim there is no
    intervention required from any QR ground personnel.
  • For information related to lounge Access in case the child is in Economy class then please refer to QR agent.

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