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Qatar Airways and RwandAir Join Forces to Give Customers Greater Choice and Benefits Over Combined Networks

‎ 02 August 2021

Partnership will leverage Qatar Airways’ global network,  increase access to African destinations, and integrate respective loyalty programmes’ benefits 

DOHA, Qatar– Qatar Airways passengers will be able to explore even more of Africa following its new partnership with Rwanda’s flag carrier, RwandAir via their hubs at Doha and Kigali.

As a part of the strategic partnership, the extensive interline agreement will give customers access to the networks of both airlines, providing a seamless travel experience and enhanced customer service including the frequent flyers programmes. 

Customers can pick and choose from over 160 destinations in the combined networks of both airlines, which are perfectly connected via their home hubs of Doha and Kigali.

This latest cooperation comes hot on the heels of the airlines’ recent loyalty partnerships announcement, giving RwandAir Dream Miles and Qatar Airways Privilege Club loyalty members, access to each other’s destinations with the opportunity to ‘earn and burn’ points across their reciprocal route networks.

His Excellency Mr. Akbar Al-Baker, Qatar Airways Group Chief Executive said: “This partnership cements our commitment to giving travellers the widest choice of destinations, while providing a seamless, high quality travel experience, which is the goal of both Qatar Airways and RwandAir.

“Africa is a hugely important market for us and this latest partnership will help support the recovery of international air travel and offer unrivalled connectivity to and from a number of new African destinations.”

Yvonne Makolo, RwandAir CEO, said: “We’re really excited to be opening up more of the world to our customers through the new interline agreement with Qatar Airways.

“Delivering excellent customer experience is key for us and we know that any travelers flying with Qatar Airways or RwandAir, as part of the agreement, will continue to receive the same unrivalled level of service they’re used to from both airlines.”

RwandAir operates services throughout Africa and to long-haul destinations including London Heathrow, from its Kigali-based hub. It was also the first African airline to be awarded the top Diamond status rating for COVID-prevention measures - the highest attainable level from APEX Health Safety, powered by SimpliFlying.

 The airline’s customers will also be able to connect through Hamad International Airport (HIA) in Doha, the first airport in the Middle East and Asia to be awarded a Skytrax 5-Star COVID-19 Airport Safety Rating, to access Qatar Airways’ destinations on every continent, from Paris to Washington, Delhi to Hong Kong and many more.

With more frequencies being added to key hubs, Qatar Airways offers unrivalled connectivity to passengers, making it easy for them to change their travel dates or destination if required.

Qatar Airways serves Kigali from Doha five times per week via Entebbe, utilising its sustainable and fuel-efficient Boeing 787-8 Dreamliner aircraft. The airline’s customers can transit via Kigali to a diverse range of African destinations including Bujumbura, Brazzaville and Libreville.  

Qatar Airways was recently named Airline of the Year 2021 by AirlineRatings, also clinching Best Middle East Airline, Best Catering, and Best Business Class awards and became the first global airline in the world to achieve the prestigious 5-Star COVID-19 Airline Safety Rating by international air transport rating organisation, Skytrax. For full details of all the safety measures that have been implemented onboard and in HIA, please visit qatarairways.com/safety.

About Qatar Airways

A multiple award-winning airline, Qatar Airways won the ‘World’s Best Business Class’ for the tenth time at the 2023 World Airline Awards, managed by the international air transport rating organisation, Skytrax. The airline continues to be synonymous with excellence, also taking home, 'Best Airline in the Middle East', 'World's Best Business Class Lounge' and 'World's Best Business Class Lounge Dining' at the prestigious awards held during the 2023 Paris Air Show. Qatar Airways is an unprecedented seven-time winner of the 'World’s Best Airline' voted by Skytrax (2011, 2012, 2015, 2017, 2019, 2021 and 2022). As leaders in industry innovation and digital adoption, Qatar Airways was recently voted the 'World’s Best Airline Website' by World Travel Tech Awards.

Qatar Airways was the first Airline in the Middle East to be certified to the highest level of IATA’s Environmental Assessment (IEnvA) programme, based on recognised environmental management system principles (such as ISO 14001). As an inaugural signatory to the Buckingham Palace Declaration in March 2016, Qatar Airways became the first airline globally to be certified to the industry standard for the prevention of illegal wildlife trafficking in aviation.

Qatar Airways currently flies to nearly 170 destinations worldwide, connecting through its Doha hub, Hamad International Airport, the ‘World’s Best Airport’, as voted by Skytrax in 2021, 2022, and 2024. In 2024, Hamad International Airport also received the ‘Best Airport in the Middle East’ accolade for 10 consecutive years, as well as ‘World’s Best Airport Shopping’ for the second year in a row.

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