Want to change or cancel an award ticket?
Know the applicable fees
Award Ticket Fees
Award ticket fees apply per passenger as per the table under 'Change/cancellation fees' and must be paid upon collection of award ticket and/or upgrades.
Additional information
● Award bookings made at our service centre or any Qatar Airways ticketing office are subject to rush fees depending on the lead time and membership tier.
● Rush fees do not apply for online award bookings.
● Any changes or cancellations are subject to fees depending on lead time and membership tier.
● If you are a Gold or Platinum member, you can pay for award fees using your reward benefit, Qcredits. To know more about Qcredits, click here.
| Description | Burgundy | Silver | Gold | Platinum |
| Rush fee - by lead time (offline) | 7 days $25 |
4 days $25 |
3 days $25 |
3 days Self: Free |
| Rush fee for the same day reservation (offline) | $50 | $50 | $50 | Self: Free Others: $50 |
| Change or cancellation (more than 24 hours prior to departure) | $25 | $25 | Self: Free Others: $25 |
Self: Free Others: $25 |
| Change or cancellation (between 3 hours and 24 hours to departure) | $100 | $100 | Self: Free Others: $100 |
Self: Free Others: $100 |
| Changes or cancellations within 3 hours or after departure | Not allowed. Only airport and government taxes to be refunded. Qmiles and fees are forefited. | |||
Effective 1 May 2017, in addition to the applicable Privilege Club Award fee, a service fee will apply for the below services offered at any Qatar Airways City office, Airport office or Contact Centres.
New Award (Qatar Airways or partner airlines) ticket: A minimum of USD.25 per ticket or higher will apply, depending on the country where it is issued.
Change to an existing Award (Qatar Airways or partner airlines) ticket: A minimum of USD.10 per ticket or higher will apply, depending on the country where it is issued.
Award upgrade: A minimum of USD.10 per ticket or higher will apply, depending on the country where it is issued.